Information Technology Desktop Support

vor 1 Tag


Stuttgart, Baden-Württemberg, Deutschland Compugra Systems Inc Vollzeit 40.000 € - 80.000 € pro Jahr

Responsibilities

  • Provide first-level support to end-users for hardware, software, and network issues.
  • Install, configure, and maintain desktop systems and peripherals.
  • Troubleshoot and resolve technical problems promptly.
  • Document incidents, solutions, and maintain accurate records.
  • Assist in the setup and configuration of new equipment.
  • Ensure timely resolution of user queries and issues.
  • Communicate effectively with end-users to understand their needs.

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Experience in technical support or helpdesk role.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Commitment to providing excellent customer service.

Skills

  • Windows OS
  • Microsoft Office Suite
  • Active Directory
  • Networking basics
  • Hardware troubleshooting
  • Remote desktop support tools
  • Ticketing systems


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