Head of Event Operations, Germany

At ESL FACEIT Group (EFG), we create worlds beyond gameplay where players and fans become a community. Built on a legacy of world-renowned esports and gaming brands, including ESL, FACEIT, and DreamHack, we are the leading esports and video game entertainment company, providing innovative ecosystems for global communities of players, fans and creators around the games they love. Working alongside leading partners, brands and global IPs, we operate an unmatched portfolio of live events, digital platforms and developer tools that reach and engage millions of gamers worldwide. We are expanding our Global Project and Event Operations team and looking for a Head of Event Operations with strong esports, project or event operations experience to join us on shaping the journey of esports You will play a pivotal role by being responsible for all the planning and execution of all DreamHack’s European festivals and events from early-stage development of budgeting and defining concepts, to event logistics and on-site event operations oversight and everything in between. **Who should apply?** As a Head of Event Operations, you are surrounded by some of the brightest minds in gaming. Our way of working is through collaboration where your ideas and opinions are constantly in demand. Each day will be met with complex and challenging tasks we are going to solve together. Quick decision making allows us to create products & events which shape and define the nature of the esports market. We value team chemistry and teamwork above anything else, creating a friendly and fast paced work environment. **Requirements**: **What you’ll do**: The Head of Event Operations & Logistics will have 4 main pivotal key responsibility pillars: **Lead and manage the Event Operations Department** - Direct staff responsibility for everyone in the Event Operations Department at EFG Germany, including Event Managers; - Responsible for recruiting both internal and external resources to build a scalable department; - Allocate and delegate tasks to direct reports, keeping in mind both high-quality delivery, workload, and budget limitations; - Develop and implement workflows to streamline events and tournaments across EFG operations, including creating processes on how to work with both internal and external stakeholders. **Event Operations** - Ensure that the department delivers event construction and equipment according to requirements from internal and external stakeholders; - Manage and sustain a pool of freelancer in order to create a scalable operation; - Make sure to collect requirements and vision internally and execute on the quality expected of internal stakeholders; - Maintain existing and negotiate with new potential suppliers for both equipment and staff in the area of event operations, both local and international. **Budget & budget planning** - Assist with budget planning to ensure reasonable workloads for staff and recruit contractors as needed - Assist with budget planning when it comes to event execution - Staging and equipment - Construction of events and logistics - Purchase and supplier responsible **Responsible for local supplier relationships within event operations** - Find new suppliers; - Manage relationships with current suppliers; **What you'll need**: **Must have** - Previous experience of directly managing a team of at least 5 staff (2+years); - Exceptional project management experience with a proven methodology; - Strong negotiating and analytical skills; - Ability to work within an environment of frequently changing priorities (does not get flustered by changes and last-minute issues); - Ability to be proactive and problem-solving, and able to delegate and oversee teams working independently; - Excellent interpersonal skills and ability to build relationships across geography, function, and seniority; - Strong ability to supervise experienced vendors; - High level of professionalism, diplomacy, and integrity; - Ability to work flexible and/or extended hours as needed; - Ability to travel and be abroad; - Fluent with Google Documents, Microsoft Word & Excel; - Fluent in English; **Nice to have** - A passion for Esports or large Events, Tournament Operations; - Previous knowledge/familiarity with pure products - ESL&DreamHack; - Resilient and organized, comfortable with festival operations and the challenges that comes with it from A-Z;