Customer Resolution Specialist
vor 1 Tag
Customer Resolution Specialist (m/f/d) for AIRBUSOur offer:- Attractive and fair salary conditions- Extensive employee benefit programme “Orizon PlusPoints”- Training measures suiting your tasks and activities- Up to 30 days of annual leave- Personal support and qualified advice from the Aviation Unit offices, e.g. in Hamburg-Finkenwerder, Stade, Augsburg, Munich or Bremen Your prospective job:For our prestigious client Airbus Operations at the location Hamburg-Finkenwerder you act as Customer Resolution Specialist (m/f/d). Your responsibilities:- Participate in and contribute to a high performing cross functional customer account support team and customer resolution services team- Responsible and proactive management of the customer specific open order book- Build and maintain strong customer satisfaction through industry leading quick response times as well as qualified responses to all customer requests and inquiries- Handle quotations and customer orders pertaining to the products including timely follow up on quotations, claims and orders in accordance with KPIs - Maintenance of customer records- Drive customer satisfaction by providing high quality responses to all customer related requests for spare parts and related services- Maintenance and development of the customer service quality level- Directly contribute to the increase in customer satisfaction and enhance internal and external communication related to customer material order performance- Support organisation in securing on-time material delivery to meet customer expectations - Train and Support our customers in using our e-commerce platforms - Participate in back-up arrangements in support of absence by other Customer Resolution Specialists- Participate in periodic functional and cross-functional activities (e.g. projects, meetings etc) as per agreement with the Manager Your profile:- Completed studies in supply chain / logistics, buiseness administration, industrial engineering or comparable- Professional experience in procurement, customer service and logistics- Experience in the field of shipping or aviation is an advantage- Good knowledge of SAP and Google Workshop- High proficiency in English both written and spoken- German would be a plus Your partner:Orizon GmbH is your capable partner when it comes to standing out from the crowd on the labour market. With our individual advice you will find the job that suits you best. Being among the top fifteen German HR service providers, our company’s range of services includes the personnel secondment and placement of both skilled workers and executives of all professional fields.Orizon's “Aviation” unit is the specialist for personnel secondment in the aerospace sector and – thanks to its excellent industry experience – offers you interesting perspectives in this field. You have an appropriate qualification and are interested in working in the aerospace sector? Or you already have gained experience in aerospace? Then, we are exactly the right partner for you.
-
Customer Resolution Specialist
Vor 2 Tagen
Hamburg, Hamburg, Deutschland Tintschl Unternehmensgruppe Vollzeit 45.000 € - 70.000 € pro JahrFascination aviation - Ready to take offFor our long-standing business partner AIRBUS in Finkenwerder we are looking for you as a new employee of Tintschl Technik GmbHYour TasksParticipate in and contribute to a high performing cross functional Customer Account Support Team and Customer Resolution Services TeamResponsible and proactive management of the...
-
Team Lead Customer Support Specialists
Vor 3 Tagen
Hamburg, Deutschland Plancraft GmbH Vollzeit**OUR PURPOSE AT PLANCRAFT**: **Building the backbone of European trades together - with AI and voice-first software.** We’re not just building software - we’re on a mission to create space for contractors & tradespeople by equipping them with AI solutions that work the way they do: fast, practical, and voice-first. With Tier 1 Investors from Europe and...
-
Technical Support Specialist
Vor 3 Tagen
Hamburg, Deutschland Wallee Vollzeit**Technical Support Specialist 60% - 100%**: Wallee is one of the most innovative fintechs in the field of payment and payment processing. We offer you the opportunity to work in a start-up in an international and agile environment. Wallee AG creates software components for payment processing in e-commerce and retail. Our customers and partners include...
-
German Language Support Specialist in Lisbon
Vor 3 Tagen
Hamburg, Deutschland Cbtalents VollzeitJob Title: Customer Experience and Technical Resolution Agent (German Market) Work Location: Lisbon, Portugal (On-site required) Start Date: Thursday, January 8, 2026 We are looking for an ambitious and service-oriented individual to join our growing international team in Lisbon. This role, the German Language Support Specialist, focuses on delivering...
-
German Language Support Specialist in Lisbon
Vor 3 Tagen
Hamburg, Deutschland Cbtalents VollzeitJob Title: Customer Experience and Technical Resolution Agent (German Market) Work Location: Lisbon, Portugal (On-site required) Start Date: Thursday, January 8, 2026 We are looking for an ambitious and service-oriented individual to join our growing international team in Lisbon. This role, the German Language Support Specialist, focuses on delivering...
-
Customer-Care Specialist
Vor 2 Tagen
Hamburg, Hamburg, Deutschland Angeheuert Vollzeit 2.500 € pro JahrUnser Kunde ist ein Tech-Startup in Hamburg, das einen digitalen unabhängigen Wechselservice für Privat- und Gewerbekunden bietet. Die Gründer sind als Physiker selbst tief in der Materie und schätzen den fachlichen Austausch auf Augenhöhe. In der innovativen Firma erwarten dich Teamspirit, Zusammenhalt und gemeinsame Aktivitäten. Um weiterhin den...
-
Customer Support Specialist Multilingual
Vor 3 Tagen
Hamburg, Deutschland Cross Border Talents VollzeitCustomer Support Specialist Multilingual (Greece) Location: Greece (Athens, Thessaloniki, and other locations depending on the project)Contract Type: Full-time, PermanentWork Model: On-site and remote options (remote roles require relocation within Greece) Languages Required:Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese |...
-
Hamburg, Hamburg, Deutschland ALIGN Vollzeit 18.640 € - 25.400 € pro JahrJob Title:Customer Experience and Technical Resolution Agent (German Market)Work Location:Lisbon, Portugal (On-site required)Start Date:Thursday, January 8, 2026We are looking for an ambitious and service-oriented individual to join our growing international team in Lisbon. This role, theGerman Language Support Specialist, focuses on delivering top-tier...
-
Customer Order Specialist
Vor 7 Tagen
Hamburg, Deutschland SimpleXX GmbH VollzeitStarten Sie als Customer Order Specialist mit uns in eine gemeinsame und erfolgreiche Zukunft. Als Preferred Supplier von Airbus Operations sucht die SimpleXX GmbH für den Standort Fuhlsbüttel einen Customer Order Specialist zum nächsten möglichen Zeitpunkt. Als Specialist sind Sie unter anderem für die Sicherstellung der Bearbeitung aller...
-
Technical Support Specialist
Vor 3 Tagen
Hamburg, Deutschland Intralot VollzeitJoin Intralot as a Technical Support Specialist!(based in Hamburg, Germany)Your Role:As a Technical Support Specialist you will join our support operations team, focusing on clients in the German lottery and sports betting industry. You will provide 1st and 2nd line support across complex and regulated environments, ensuring high-quality service aligned with...
