German Language Support Specialist in Lisbon
vor 7 Stunden
Job Title: Customer Experience and Technical Resolution Agent (German Market) Work Location: Lisbon, Portugal (On-site required) Start Date: Thursday, January 8, 2026 We are looking for an ambitious and service-oriented individual to join our growing international team in Lisbon. This role, the German Language Support Specialist, focuses on delivering top-tier technical and account assistance to our valued German-speaking users, ensuring their positive experience with our search engine product. Core Function: Technical Customer Engagement Your primary responsibility will be to act as the technical point of contact, ensuring quick and effective resolution of user issues. This involves: Direct User Interaction: Communicating professionally with German-speaking customers via telephone, email, and live chat to provide essential technical assistance.Problem Identification: Skillfully diagnosing a broad range of technical glitches, usage questions, and account access issues related to the search engine.Solution Delivery: Clearly explaining and guiding users through specific solutions, configurations, and general feature navigation in a supportive manner.Record Keeping: Meticulously documenting all service interactions, troubleshooting steps, and final resolutions in the customer management system.Team Collaboration: Knowing when to escalate complicated or unresolved technical matters to senior specialist teams for advanced intervention.Platform Expertise: Maintaining an updated and thorough understanding of the search engine's operations, new features, and technical requirements. Candidate Requirements Essential Qualifications German Language: Mandatory C1/C2 fluency (native or near-native level) in German, both written and spoken, is required for communication with the customer base.English Language: Must possess an intermediate level of English (B2) for internal training, team communication, and procedural documentation.Work Eligibility: You must hold the necessary documentation to work legally in Portugal. Accepted documents include an EU Citizenship/Passport, a valid Residency Card (must be valid for more than one year), or a Refugee Card. Preferred Attributes Previous employment in a customer support, call center, or technical helpdesk role is a definite asset, but not a requirement. We provide comprehensive training to all new team members.Strong critical thinking and troubleshooting skills, coupled with a positive, customer-first approach. Work Schedule and Rewards Equipment: All necessary work equipment will be provided by the company.Work Structure: This is a full-time, office-based position.Hours of Operation (Rotational):Monday to Friday: Shifts fall between 08:00 AM and 08:00 PM.Saturday and Sunday: Shifts fall between 08:00 AM and 05:00 PM.Rest Days: Two rotational days off per week.Remuneration and Benefits:An attractive compensation package, including competitive salary and performance-based bonuses.Health insurance coverage.Transport allowance provided.Commitment to employee development and long-term career growth opportunities. Seize this opportunity to advance your career in tech support in beautiful Lisbon
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German Language Support Specialist in Lisbon
vor 19 Stunden
Hamburg, Deutschland Cbtalents VollzeitJob Title: Customer Experience and Technical Resolution Agent (German Market) Work Location: Lisbon, Portugal (On-site required) Start Date: Thursday, January 8, 2026 We are looking for an ambitious and service-oriented individual to join our growing international team in Lisbon. This role, the German Language Support Specialist, focuses on delivering...
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German Account Support Specialist
vor 22 Stunden
Hamburg, Deutschland Atlean World Vollzeit**German Account Support Specialist** We are offering a great work experience in **Lisbon**, Portugal for a role as a **German Account Support Specialist**, where you will get to embrace multicultural experiences, represent a global brand related to medical technologies and fast-track career development opportunity. **Responsibilities**: - Manage...
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Digital Marketing Optimization Specialist
vor 2 Wochen
Hamburg, Deutschland CBTalents VollzeitDigital Marketing Optimization Specialist German Market (Hybrid Lisbon) Full-time | MondayFriday | Global Video Streaming Client | Relocation Bonus Included Are you ready to leave the winter behind and grow your digital marketing career abroad? We are hiring a Digital Marketing Optimization Specialist to join our international team in Lisbon, supporting a...
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Digital Marketing Optimization Specialist
vor 2 Wochen
Hamburg, Deutschland CBTalents VollzeitDigital Marketing Optimization Specialist German Market (Hybrid Lisbon) Full-time | MondayFriday | Global Video Streaming Client | Relocation Bonus Included Are you ready to leave the winter behind and grow your digital marketing career abroad? We are hiring a Digital Marketing Optimization Specialist to join our international team in Lisbon, supporting a...
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Customer Support Specialist
vor 2 Wochen
Hamburg, Deutschland Cross Border Talents VollzeitLisbon, Portugal | Full-Time | On-site Are you ready to put your German at C2 level and English at B2 level skills to work all while enjoying the sunny vibes of Lisbon? Were on the hunt for motivated and solution-driven Customer Service Specialists to join a buzzing e-commerce support team right in the heart of this vibrant city. Your mission, should you...
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Customer Support Speaker for German
vor 21 Stunden
Hamburg, Deutschland Atlean World Vollzeit**Technical Support Specialist (German Speaker) - Lisbon, Portugal** We are a leading multinational company seeking a talented and enthusiastic Technical Support Specialist to join our team in Lisbon. If you are a fluent German speaker with a passion for technology and customer service, we want to hear from you! **Key Responsibilities**: - Troubleshoot...
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Work in Lisbon
vor 1 Woche
Hamburg, Hamburg, Deutschland Cross Border Talents Vollzeit 216.100 € - 216.400 € pro JahrWere Hiring: Video Content Analyst German Speaker Lisbon, Portugal (LACS Anjos) On-site | Flexible Shifts Are you passionate about ensuring a safe online experience for millions of users? We are looking for a detail-oriented Video Content Analyst (German Speaker) to join our YouTube Trust & Safety team in Lisbon. About the Role In this position, you will...
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Hamburg, Hamburg, Deutschland FH Collective Academy Vollzeit 26.000 € - 32.640 € pro JahrStart Date: October 27, 2025Work Model: Hybrid Office Location: Lisbon, Anjos OfficeAbout the RoleAs a Digital Marketing Optimization Specialist, you will implement optimization solutions and strategies for high-value clients, specializing in social media advertising and Google Ads management. Your role will focus on improving campaign performance and...
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Language Teacher
vor 2 Wochen
Hamburg, Deutschland Language Trainers VollzeitLanguage Trainers is a successful language training company working with freelance teachers of 70 different languages in hundreds of towns and cities across the world. Students are either in-company or self-funded who need to learn a language at their office or their home for work, family or travel reasons. Founded in 2004, the company’s motto is Any...
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Experienced German Writers, Translators
vor 1 Woche
Hamburg, Deutschland Language Bear Vollzeit**Preferable Location(s)**: Hamburg, Germany | Düsseldorf, Germany | Dortmund, Germany | Cologne, Germany | Stuttgart, Germany | Essen, Germany | Münster, Germany **Work Type**: Contract Language Bear is an international content creation company. The team consists of 1000+ native speakers, working mostly remotely and fluent in 60+ languages. Our expert...