Technical Support Specialist
vor 1 Tag
Join Intralot as a Technical Support Specialist(based in Hamburg, Germany)Your Role:As a Technical Support Specialist you will join our support operations team, focusing on clients in the German lottery and sports betting industry. You will provide 1st and 2nd line support across complex and regulated environments, ensuring high-quality service aligned with strict German SLAs and compliance requirements.What you’ll do:Act as the first local point of contact for customer technical issues, performing on-site troubleshooting and escalating complex cases when neededMaintain clear and professional communication with customers in German and English, providing timely updates and resolution analysisCoordinate with HQ teams to address advanced technical inquiries, report unresolved issues, and ensure high customer satisfactionManage technical documentation and translations (e.g. LOTOS O/S Platform, change requests), maintaining accuracy in both German and EnglishSupport small and complex projects, including Change Requests, ensuring timely reporting, correspondence, and task tracking.What Sets You Apart:3+ years of experience in technical support or as a service engineer, ideally in a tech/SaaS environmentsNative-level German & fluent English (B2-C1)Strong communication and customer service skillsSolid understanding of Microsoft OS and Backoffice systemsFamiliarity with Linux, SQL, Microservices, Kubernetes, Kibana is a plusAnalytical, problem-solving mindsetWillingness to work in rotating shiftsTeam player attitudeHaving gained experience in the lottery/sports betting industry would be a great asset.About Us:INTRALOT, a publicly listed company, is the leading supplier of integrated gaming and transaction processing systems and innovative game content and sports betting management to state-licensed gaming organizations worldwide. INTRALOT inspires and motivates more than 1.500 employees around the globe. Joining INTRALOT's team will offer the experience of operating in a multinational company with an excellent working environment and with international career opportunities.Why Join UsA competitive compensation package combined with additional benefits.Hybrid working modelExceptional opportunities to learn and develop in a multinational environment.Prospects for professional growth both locally and globally.
-
Technical Support Specialist
Vor 7 Tagen
Hamburg, Deutschland Wärtsilä Vollzeit**Technical Support Specialist**: Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we - Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our...
-
Technical Support Specialist
vor 1 Tag
Hamburg, Deutschland Wallee Vollzeit**Technical Support Specialist 60% - 100%**: Wallee is one of the most innovative fintechs in the field of payment and payment processing. We offer you the opportunity to work in a start-up in an international and agile environment. Wallee AG creates software components for payment processing in e-commerce and retail. Our customers and partners include...
-
Technical Application Support
vor 1 Woche
Hamburg, Hamburg, Deutschland 1KOMMA5˚ Vollzeit 40.000 € - 60.000 € pro Jahr1KOMMA5°Join the engine room of the energy transition The Branch Success Team is the critical link between 1KOMMA5°'s groundbreaking technology and our regional teams. We're looking for a Technical Support Specialist to join our mission in Berlin, Munich, or Hamburg (or remote within Germany). You won't just be answering questions; you'll be the first...
-
Technical Support
vor 1 Woche
Hamburg, Deutschland Zealous Consultancy Vollzeit**Important Note: German at a native level both spoken and written is essential for this role** **The role is Hybrid (2 to 3 days in the office)** Our Client based in Hamburg is looking for a Technical support Engineer. They enable a internet connection for a wide range of IoT devices - from smart washing machines to connected cars. Join the team and grow...
-
Technical Specialist
vor 1 Tag
Hamburg, Deutschland Apple Vollzeit**Summary** Posted: Dec 3, 2024 Role Number**:114438207** Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do...
-
Technical Application Support
vor 2 Wochen
Hamburg, Deutschland 1KOMMA5˚ Vollzeit1KOMMA5° Join the engine room of the energy transition! The Branch Success Team is the critical link between 1KOMMA5°'s groundbreaking technology and our regional teams. We're looking for a Technical Support Specialist to join our mission in Berlin, Munich, or Hamburg (or remote within Germany). You won't just be answering questions; you'll be the first...
-
Hamburg, Deutschland Cbtalents VollzeitJob Title: Customer Experience and Technical Resolution Agent (German Market) Work Location: Lisbon, Portugal (On-site required) Start Date: Thursday, January 8, 2026 We are looking for an ambitious and service-oriented individual to join our growing international team in Lisbon. This role, the German Language Support Specialist, focuses on delivering...
-
German Language Support Specialist in Lisbon
vor 19 Stunden
Hamburg, Deutschland Cbtalents VollzeitJob Title: Customer Experience and Technical Resolution Agent (German Market) Work Location: Lisbon, Portugal (On-site required) Start Date: Thursday, January 8, 2026 We are looking for an ambitious and service-oriented individual to join our growing international team in Lisbon. This role, the German Language Support Specialist, focuses on delivering...
-
Working Student
vor 2 Wochen
Hamburg, Deutschland 1KOMMA5˚ Vollzeit1KOMMA5° Want to build your tech career and help accelerate the energy transition? The Branch Success Team is the operational heart of 1KOMMA5°, connecting our cutting-edge technology with our frontline installation teams. We are looking for a motivated and curious Working Student - Technical Support Specialist to join our mission in Berlin, Munich, or...
-
Working Student
vor 1 Woche
Hamburg, Deutschland 1KOMMA5˚ Vollzeit1KOMMA5° Want to build your tech career and help accelerate the energy transition? The Branch Success Team is the operational heart of 1KOMMA5°, connecting our cutting-edge technology with our frontline installation teams. We are looking for a motivated and curious Working Student - Technical Support Specialist to join our mission in Berlin, Munich, or...
