Working student customer success
Vor 7 Tagen
About UserlaneUserlane helps organizations stop wasting money on software training that doesn't work. Our technology shows large enterprises where applications drain training and support resources, then delivers AI assistance that reduces costs and helps people get work done.Your missionAs a Working Student in Customer Success, you will support our Customer Success team in ensuring that our customers get the most value out of Userlane. You’ll gain hands-on experience in SaaS customer management, onboarding processes, and data-driven account operations. This role is ideal for students who are passionate about technology, communication, and improving customer experiences.Responsibilities:Support the Customer Success Managers in their day-to-day operations, including onboarding new customers and maintaining existing relationships.Help identify opportunities for customer engagement and adoption improvement by monitoring and analyzing usage data and customer health metrics.Contribute to Customer Success Operations initiatives, including building automations and executing one-to-many programs.Contribute to the creation of success materials (guides, templates, presentations, Demos, and Videos) to showcase and explain value for our customers.Assist in administrative and operational tasks within the Customer Success department.Your profileYour Profile:Enrolled student in Business Administration, Management and Technology, Communication or a related field.Passion for customer interaction and a strong interest in SaaS, digital products, or tech.Excellent written and spoken English (German is a plus).Structured and proactive working style with attention to detail.Comfortable working in a fast-paced, international environment.Technical Aptitude: Strong affinity for data and operational processes. Basic experience with CRM tools (e.g., Salesforce, HubSpot) or CSM platforms (e.g., Planhat, Gainsight) is a significant advantage.What's in for youA dynamic and inclusive work environment where you can learn from experienced Customer Success professionals.Flexible working hours (approx. 15–20 hours/week) to fit your study schedule.Regular feedback and learning opportunities in an AI-driven SaaS company.
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Customer Success Working Student
Vor 5 Tagen
Munich, Deutschland LeanIX Jobs VollzeitLeanIX, an SAP Company enables organisations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1200+ customers with Enterprise Architecture Management. We are looking for a **Customer Success Working Student **to join our growing team and support our Customer Success Team in guiding customers...
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Customer Success Working Student
vor 2 Wochen
Munich, Deutschland LeanIX GmbH VollzeitLeanIX aims to become the “Google Maps for Software” LeanIX enables organisations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 900+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management. We are looking for a Customer Success Working Student to...
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Customer Success Working Student
Vor 5 Tagen
Munich, Deutschland LeanIX VollzeitLeanIX, an SAP Company enables organisations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1200+ customers with Enterprise Architecture Management. We are looking for a **Customer Success Working Student **to join our growing team and support our Customer Success Team in guiding customers...
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Working Student Customer Success
vor 1 Tag
Munich, Deutschland ParkDepot GmbH Vollzeit**THE ROLE** Als Working Student Customer Success (m/w/d) bist du ein wichtiger Bestandteil unseres Customer Success Teams, dessen zentraler Erfolgsfaktor die langfristige Zufriedenheit unserer Kunden ist. **YOUR MISSION** - **Onboarding**: Du unterstützt unsere Customer Success Manager im Onboarding neuer B2B-Kunden und in der kontinuierlichen...
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Working Student
Vor 6 Tagen
Munich, Deutschland Predium Technology GmbH VollzeitDeine Mission Als Werkstudent im Bereich Customer Success & Operations unterstützt du unser Team dabei, ein herausragendes Kundenerlebnis zu schaffen und gleichzeitig interne Prozesse im Customer Success weiter zu professionalisieren. Dein Schwerpunkt liegt in der operativen Unterstützung unserer Customer Success Manager, damit diese mehr Zeit für die...
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Working Student Customer Success
Vor 7 Tagen
Munich, Deutschland casavi GmbH VollzeitYour mission - You support the Customer Success Team in the areas of Operations and Account Management - You ensure that our customer data is up to date and thus make a significant contribution to the smooth running of our processes - You independently take over vacation replacements **Profile**: - You are a registered student of economics or a comparable...
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Working Student Customer Success
Vor 7 Tagen
Munich, Deutschland casavi GmbH VollzeitYour mission - You support the Customer Success Team in the areas of Operations and Account Management - You ensure that our customer data is up to date and thus make a significant contribution to the smooth running of our processes - You take over the independent and autonomous vacation representation for the area of CS Operations, including data...
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Customer Success Working Student
Vor 7 Tagen
Munich, Deutschland Predium VollzeitDeine Mission Als Working Student im Customer Success-Team hast Du die Möglichkeit, wertvolle praktische Erfahrungen in der Kundenbetreuung zu sammeln und bekommst Einblicke in das Onboarding der Kunden, treibst die ESG Strategie voran und bist laufend an der Produktentwicklung beteiligt. Deine Verantwortlichkeiten - Du unterstützt die Customer Success...
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Customer Success Working Student
vor 1 Woche
Munich, Deutschland everstox Vollzeit**Who we are?** An awesome tech startup-up that just closed a €20M Series A round. **What do we want?** Unleash the power of logistics. **For whom? **Awesome brands and logistics champions. **Who do we look for?** Smart individuals with drive, sense of responsibility, and fun **What can we offer you?** - Meaningful work and purpose at a **well-funded**...
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Working Student
vor 1 Tag
Munich, Bayern, Deutschland Predium Technology GmbH Vollzeit 25.000 € - 40.000 € pro JahrDeine MissionAls Werkstudent im Bereich Customer Success & Operations unterstützt du unser Team dabei, ein herausragendes Kundenerlebnis zu schaffen und gleichzeitig interne Prozesse im Customer Success weiter zu professionalisieren. Dein Schwerpunkt liegt in der operativen Unterstützung unserer Customer Success Manager, damit diese mehr Zeit für die...
