Customer Success Manager

vor 2 Monaten


Walldorf, Baden-Württemberg, Deutschland SAP Vollzeit
About the Role

We are seeking a highly skilled and motivated Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our solutions by our customers.

Key Responsibilities
  • Develop and execute customer success plans to drive customer adoption and retention
  • Build and maintain strong relationships with customers to understand their business needs and goals
  • Provide exceptional customer service and support to ensure customer satisfaction
  • Collaborate with cross-functional teams to identify and address customer pain points
  • Develop and deliver training and enablement programs to customers to ensure successful adoption of our solutions
Requirements
  • 2-5 years of experience in customer success, account management, or a related field
  • Proven track record of driving customer adoption and retention
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Fluency in English and German, with additional languages a plus
About SAP

SAP is a leading provider of enterprise software solutions, with a global presence and a commitment to innovation and customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.

As a Customer Success Manager at SAP, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and make a meaningful contribution to the success of our customers.



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