Compliance and Quality Assurance Specialist
Vor 3 Tagen
FLOCERT GmbH, a leading global certification body, is seeking a dedicated Compliance and Quality Assurance Specialist to support its trade customers during a maternity cover period. This role involves engaging in assurance services and audit processes for esteemed clients, requiring extensive interaction with high-profile customers and collaboration within a diverse team environment.
The ideal candidate will possess strong attention to detail, a proactive learning mindset, and effective teamwork skills. They will be responsible for collecting, assessing, and interpreting data to provide strategic insights and support decision-making processes.
Main Responsibilities- Organise the application process of new customers in the assigned region and languages
- Actively communicate with applicants and certified customers, providing necessary information and addressing the specific needs of key accounts
- Oversee designated customers and services, applying the assurance methods defined within the respective assurance scheme
- Assist in the ongoing enhancement of assurance processes and contribute to cross-functional projects within FLOCERT
- University degree (B.A. or equivalent) or vocational education in Business, Agronomy, Economics, Food Science, or related fields
- Several years of relevant professional experience in an office and customer-oriented environment
- Fluency in German and English, both oral and written
- Strong dedication to customer service with excellent communication skills
- A dynamic international work environment
- An inclusive company culture that fosters dialogue, respect, and open communication
- A comprehensive onboarding process to ensure a smooth transition
- A mission-driven team committed to making a positive impact
- A flexible working arrangement that includes remote work and adaptable working hours
- An attractive benefits package, including holiday bonuses, a 13th salary, occupational pension scheme, and more
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