Compliance and Quality Assurance Specialist

Vor 3 Tagen


bonn, Deutschland FLOCERT GmbH' Vollzeit
Job Overview

FLOCERT GmbH, a leading global certification body, is seeking a dedicated Compliance and Quality Assurance Specialist to support its trade customers during a maternity cover period. This role involves engaging in assurance services and audit processes for esteemed clients, requiring extensive interaction with high-profile customers and collaboration within a diverse team environment.

The ideal candidate will possess strong attention to detail, a proactive learning mindset, and effective teamwork skills. They will be responsible for collecting, assessing, and interpreting data to provide strategic insights and support decision-making processes.

Main Responsibilities
  • Organise the application process of new customers in the assigned region and languages
  • Actively communicate with applicants and certified customers, providing necessary information and addressing the specific needs of key accounts
  • Oversee designated customers and services, applying the assurance methods defined within the respective assurance scheme
  • Assist in the ongoing enhancement of assurance processes and contribute to cross-functional projects within FLOCERT
Key Requirements
  • University degree (B.A. or equivalent) or vocational education in Business, Agronomy, Economics, Food Science, or related fields
  • Several years of relevant professional experience in an office and customer-oriented environment
  • Fluency in German and English, both oral and written
  • Strong dedication to customer service with excellent communication skills
What We Offer
  • A dynamic international work environment
  • An inclusive company culture that fosters dialogue, respect, and open communication
  • A comprehensive onboarding process to ensure a smooth transition
  • A mission-driven team committed to making a positive impact
  • A flexible working arrangement that includes remote work and adaptable working hours
  • An attractive benefits package, including holiday bonuses, a 13th salary, occupational pension scheme, and more


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