Quality Assurance Specialist for Global Trade
vor 2 Wochen
FLOCERT is a renowned global certification body with a strong commitment to promoting fairness in international trade. With six international offices and operations in over 120 countries, we provide a unique blend of global reach and local expertise.
Our social enterprise accreditation reflects our dedication to social business values and our mission to empower organizations of all sizes to adopt fair trade practices.
Job OverviewWe are seeking a highly skilled Quality Assurance Specialist for Global Trade to join our team at FLOCERT GmbH in Bonn, Germany. This role offers a comprehensive salary package within the scope of tariff group V.
Key Responsibilities:- Application Process Management: Organize the onboarding process for new customers in assigned regions and languages, ensuring seamless integration and effective communication.
- Customer Engagement: Actively interact with applicants and certified customers, providing tailored support and addressing their specific needs.
- Assurance Methodology Application: Implement designated assurance methods for respective schemes, guaranteeing compliance and quality standards.
- Process Enhancement: Collaborate in ongoing process improvements and contribute to cross-functional projects within FLOCERT, driving excellence and innovation.
- Analysis and Insights: Perform data analysis to produce valuable insights and conclusions, supporting strategic decision-making.
- Auditor Selection and Training: Assist in selecting, evaluating, and training auditors to ensure they meet the highest standards.
- Data Maintenance: Accurately enter and maintain timely data on all platforms for assigned data sets.
- New Service Development: Identify opportunities for new assurance services and collaborate in delivering them as required.
- Bachelor's degree (B.A. or equivalent) or vocational education in Business, Agronomy, Economics, Food Science, or related fields.
- Several years of relevant professional experience in an office and customer-oriented environment.
- Fluency in German and English, both oral and written.
- Strong dedication to customer service with excellent communication skills.
- Previous work experience in an international environment is advantageous.
- Excellent teamwork and interpersonal skills with a positive attitude.
- Dedicated working style with outstanding organizational skills.
- Proven ability to multitask with focus on detail and timely delivery.
- Proficient in MS Office.
- Strong motivation and commitment to Fairtrade principles.
- International Work Environment: Collaborate with colleagues from around the globe.
- Inclusive Company Culture: Experience a culture of dialogue, respect, and open communication.
- Comprehensive Onboarding: Receive full support and guidance as you start your journey with us.
- Mission-Driven Team: Work with passionate, open-minded colleagues dedicated to making a difference.
- Flexible Working Arrangements: Enjoy the flexibility of remote work and adaptable working hours.
- Attractive Benefits Package: Includes holiday bonuses, a 13th salary, occupational pension scheme, and more.
- Meaningful Impact: Opportunities to contribute to a cause you believe in.
- Continuous Learning: Access to position-specific learning opportunities and comprehensive training programs.
- Career Growth: Potential for motivated individuals to advance and grow within the company.
Salary: €5,500 - €6,200 per month, depending on qualifications and experience.
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