Aktuelle Jobs im Zusammenhang mit Senior Director of Customer Experience - Essen, Nordrhein-Westfalen - Brenntag

  • Senior Director of Customer Experience

    vor 1 Monat

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    At Brenntag, we are seeking a highly skilled Senior Director, Customer Services to lead our Customer Services agenda in BSP.This role will be responsible for developing and implementing strategies to deliver exceptional customer service experiences, driving business growth, and ensuring alignment with our global business units.Key Responsibilities:Develop...

  • Senior Director of Customer Experience

    vor 1 Monat

    Essen, Nordrhein-Westfalen, Deutschland Brenntag Vollzeit

    At Brenntag, we are seeking a highly skilled Senior Director, Customer Services to lead our Customer Services agenda in BSP.This role will be responsible for developing and implementing strategies to deliver exceptional customer service experiences, driving business growth, and ensuring alignment with our global business units.Key Responsibilities:Develop...

  • Director of Customer Experience

    vor 3 Wochen

    Essen, Nordrhein-Westfalen, Deutschland Brenntag Vollzeit

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  • Customer Service Director

    vor 3 Wochen

    Essen, Nordrhein-Westfalen, Deutschland Brenntag Vollzeit

    At Brenntag, we are seeking a highly skilled Senior Director, Customer Services to lead our Customer Services agenda in BSP.This role will be responsible for planning, developing, and maintaining the overall performance and quality of our customer service experience.Please note that this role can be based anywhere in the world, but ideally within Europe.Key...

  • Customer Service Director

    vor 3 Wochen

    Essen, Nordrhein-Westfalen, Deutschland Brenntag Vollzeit

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    vor 3 Wochen

    Essen, Nordrhein-Westfalen, Deutschland Brenntag Vollzeit

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  • Regional Customer Experience Manager

    vor 3 Wochen

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  • Regional Customer Experience Manager

    vor 3 Wochen

    Essen, Nordrhein-Westfalen, Deutschland Brenntag Vollzeit

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    vor 4 Wochen

    Essen, Nordrhein-Westfalen, Deutschland Brenntag Vollzeit

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    vor 4 Wochen

    Essen, Nordrhein-Westfalen, Deutschland Brenntag Vollzeit

    Customer Experience Manager Job DescriptionBrenntag is seeking a highly skilled Customer Experience Manager to join our team in Essen. As a key member of our global team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and implement customer experience strategies to drive...

  • Regional Customer Experience Manager

    vor 3 Wochen

    Essen, Nordrhein-Westfalen, Deutschland Brenntag Vollzeit

    As a Regional Customer Experience Manager for Brenntag, you will play a key role in driving customer satisfaction and loyalty across the Central Region. Your primary responsibility will be to identify and implement improvements to customer touchpoints, ensuring a seamless and exceptional experience for our clients.Main Responsibilities:Ownership of local VOC...

  • Regional Customer Experience Manager

    vor 3 Wochen

    Essen, Nordrhein-Westfalen, Deutschland Brenntag Vollzeit

    As a Regional Customer Experience Manager at Brenntag, you will play a crucial role in delivering exceptional customer experiences across the Central Region. Your primary responsibility will be to identify and implement improvements to customer touchpoints, ensuring seamless interactions and fostering strong relationships with our customers.Main...

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    vor 2 Monaten

    Essen, Nordrhein-Westfalen, Deutschland E Drive GmbH Vollzeit

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    vor 3 Wochen

    Essen, Nordrhein-Westfalen, Deutschland Brenntag Vollzeit

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    vor 4 Wochen

    Essen, Nordrhein-Westfalen, Deutschland Brenntag Vollzeit

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Senior Director of Customer Experience

vor 2 Monaten

Essen, Nordrhein-Westfalen, Deutschland Brenntag Vollzeit

At Brenntag, we are seeking a highly skilled Senior Director, Customer Services to lead our Customer Services agenda in BSP.

This role will be responsible for developing and implementing strategies to deliver a world-class customer service experience.

The ideal candidate will have a strong background in customer service management and experience in leading cross-functional teams.

Key responsibilities will include:

  • Developing and implementing customer service strategies to drive business growth and customer satisfaction
  • Leading the development of performance metrics and service levels to measure customer service excellence
  • Global oversight and alignment of training and quality assurance programs to ensure consistency and quality
  • Global liaison between Customer Services and BSP Business Units to ensure seamless collaboration and communication
  • Oversight of Customer Services in respective regions to ensure alignment with global strategies

The successful candidate will have a strong track record of delivering customer service excellence and will be able to demonstrate their ability to lead and motivate teams to achieve exceptional results.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.