German Speaking Technical Support Specialist
Vor 7 Tagen
Grow-Talent.com is working with a leading multinational technology BPO business to find a talented German-speaking Technical Support Advisor in Barcelona.
The successful candidate will be responsible for providing 1st level IT support to clients via phone, mail, and chat or self-service portal. Key duties include troubleshooting hardware and software issues, performing root cause analysis, and monitoring IT requests and issues in the clients ITSM system.
To be successful in this role, you will need to have a proficient or bilingual level of German and advanced English, as well as experience in 1st or 2nd level IT support. You should also have good IT knowledge, especially of Windows 10, Office 365, and MS Teams, and be able to work in a global team environment.
The company offers an excellent remuneration package based on experience, skills, and performance, as well as full paid training, career development programs, and language classes. The work schedule is Monday to Friday from 11 AM to 07 PM (39 hours a week), and the office is located in the centre of Barcelona.
This is an indefinite contract opportunity that offers a dynamic and creative team environment with a positive and friendly atmosphere. If you are a motivated and skilled IT professional with a passion for German language, we encourage you to apply for this exciting opportunity.
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