Technical Support Specialist for German Language Customers
vor 2 Wochen
We are seeking a skilled Technical Support Specialist to join our team, providing exceptional customer service to German-speaking clients. As a Technical Support Expert, you will be responsible for answering product inquiries, troubleshooting technical issues, and maintaining strong customer relationships.
Responsibilities:
- Respond to customer inquiries via phone, chat, and email
- Provide technical support for various product-related issues
- Develop and maintain strong relationships with customers
- Perform data entry tasks
- Excellent communication skills in German (near native level)
- Good command of English (B2+)
- Technical research skills to troubleshoot customer problems
- Advanced internet research skills
- Hardware and software knowledge
- Prior experience in technical support is an advantage
- Competitive monthly salary
- 2 extra salaries per year
- Bring a Friend program
- Healthcare benefits and discounts
- Full training by certified instructors
- Professional growth opportunities
- Free online Greek language courses
- State-of-the-art premises
This is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. Our company fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age. Join our team and become a part of our big family of over 12,000 people from 110+ nationalities.
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