Head of Operations and Process Management

Vor 3 Tagen

Hamburg, Hamburg, Deutschland Tchibo Vollzeit
Job Description

Wir suchen einen erfahrenen Head of Operations and Process Management, der unsere internationale Geschäftsentwicklung unterstützt.

Verantwortlichkeiten:
  • Die Gesamtverantwortung für die Bereiche Operations, Planning und Processes im internationalen Geschäft von Tchibo, außerhalb der D/A/CH Region, mit Fokus auf dem Distributoren-Geschäft (Export).
  • Die Optimierung von Prozessen sowie die Digitalisierung und Weiterentwicklung des Teams, um eine effiziente und erfolgreiche Unterstützung des Vertriebs sicherzustellen.
  • Die Leitung und Weiterentwicklung des Vertriebsinnendienstes für den internationalen Bereich.
  • Der Aufbau und die Optimierung eines Sales Operations Kompetenz-Centers, um das Vertriebsteam effizient zu unterstützen.
  • Die Sicherstellung einer optimalen Organisation und Prozessgestaltung für die internationale Vertriebsunterstützung.
  • Die effiziente und präzise Nachfrageplanung im Exportgeschäft.
  • Der Überblick über osteuropäische Märkte.
  • Die Abstimmung und Koordination mit Produktionsplanung und Produktion.
  • Die Optimierung der Steuerungsprozesse und die Betreuung der Schnittstellen zwischen den Bereichen.
  • Die fachliche Leitung von Projekten zur Gestaltung und Implementierung einer neuen digitalen Plattform für das Distributoren-Geschäft (CRM) oder Teilprojekten wie der Migration von SAP APO zu IBP für das internationale Geschäft der GmbH.
  • Die Übernahme von Aufgaben aus dem Projektmanagement im Bereich des internationalen Geschäfts.
Anforderungen:
  • Ein abgeschlossenes Studium in Business Administration oder einem ähnlichen Studiengang.
  • Expertise und mehrjährige Erfahrung in mindestens zwei der folgenden Bereiche: SAP, IT-Projekte, Accounting, PMO, Demand Planning, Sales Operations.
  • Führungserfahrung und die Fähigkeit, Teams zu motivieren.
  • Offene Bereitschaft, kontinuierlich zu lernen und sich weiterzuentwickeln.
  • Fließende Deutsch- und Englischkenntnisse in Wort und Schrift.
Vorteile:
  • 30 Tage Urlaub.
  • Flexiblen Arbeitszeiten.
  • Möglichkeit zur Teilzeitarbeit und zum Home Office.
  • Ferien-Betreuung für Kinder.
  • Familienservice-Angebote.
  • Teils firmeneigene Kita-Plätze.
  • Fahrtkostenzuschuss für öffentliche Verkehrsmittel.
  • Rabatt für Mitarbeitende auf alle Tchibo Artikel.
  • Monatlich Tchibo Kaffee deiner Wahl zum privaten Genuss.

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