Head of Operations Logistics Germany

Vor 6 Tagen

Hamburg, Hamburg, Deutschland Just Eat Takeaway Vollzeit
About the Role

This is a challenging yet rewarding opportunity for an exceptional leader to join our Logistics Management Team as the Head of Operations Logistics Germany. We are seeking a highly skilled and experienced professional to lead our operations in Germany, driving growth, improving efficiency, and ensuring exceptional customer service.

The successful candidate will be responsible for developing and implementing strategies to drive business growth, improving operational efficiency, and ensuring compliance with regulatory requirements. They will also be responsible for leading a team of direct and indirect reports, mentoring and developing their skills, and fostering a culture of excellence within the team.

Key Responsibilities

Strategy and Operations:

  • Develop and implement strategies to drive business growth, improve operational efficiency, and ensure compliance with regulatory requirements.
  • Lead the development of business plans, budgets, and forecasts to achieve business objectives.
  • Identify and implement process improvements to increase efficiency and reduce costs.
  • Ensure the delivery service is operated compliantly and with a high regard for the safety of all stakeholders involved.
  • Lead operational efforts with potential 3rd party logistics providers.
  • Identify, assess and prepare for potential changes in the regulatory environment impacting the business.

Cross Functional Efforts and Key Stakeholders Management:

  • Partner with the Logistics Country Director to establish the team's strategic objectives and to contribute to the thought leadership within the global organisation.
  • Develop strategic direction and objectives by working closely with cross-functional team members. Obtain their expert advice, thoroughly challenge the prevailing thought, and influence key decision-makers in the organisation.
  • Collaborate with the finance team to jointly manage the profit and loss (P&L) outcomes, improve our unit economics, achieve profitability targets, and oversee forecasting and budget management with a focus on optimization.
  • Facilitate communication of product and process needs to HQ, working collaboratively with product and engineering teams to address them effectively.
  • Work with Central Operations and other countries' Heads of Operations to develop and share best practices.
  • Support on local regulatory concerns and local politics in partnership with our Policy, Legal, and Communications teams.

Talent Management:

  • Lead, manage and develop a highly engaged and talented team of direct and indirect reports.
  • Champion our culture (Lead, Deliver, Care) and employee brand.
Requirements

The ideal candidate will have:

  • Extensive experience within an Operations / Strategic Consultant role.
  • High strategic acumen; logical and quick thinking, with a first-rate attention to detail.
  • Very strong numerical and analytical ability.
  • Excellent communication, and stakeholder management skills.
  • Proven track record to deliver and to achieve challenging KPIs.
  • Resilience; proven ability to work under pressure, tight deadlines, and adapt to unforeseen circumstances.
  • Self-motivation in a dynamic, ever-changing environment.
  • Demonstrated ability to lead, mentor, and empower diverse teams, attracting top talent.
  • Demonstrable experience identifying, initiating and executing highly successful strategic and/or operational initiatives.
  • Ability to fuse business, strategy, finance, and legal concepts to lead complex, multi-faceted business.
  • Willingness to travel on a regular basis to Berlin and to occasionally spend time with the local teams across the country.
  • Experience in social relations with authorities, regulators, unions and lobbying topics is a plus.
  • Fluency in German and English.

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