Sales Support Specialist

vor 4 Wochen


Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility Vollzeit

What You Can Expect

As a Sales Support Specialist at DKV Mobility, you will be responsible for providing organizational support to the Telesales Sales Management team. Your key tasks will include:

  • Coordinating and networking with office staff and telesales agents
  • Supporting Telesales team managers
  • Serving as the primary contact person for telesales agents in administrative matters
  • Processing applications from interested parties and optimizing workflows
  • Providing assistance with the procurement of SEPA mandates and collateral
  • Processing clarification cases, identifying and forwarding customer enquiries
  • Conducting CRM research, point system, and duplicate checks
  • Ensuring the processing of leads, lead submissions, preliminary enquiries, and other tasks
  • Supporting the sales management in creating statistics
  • Ensuring compliance with specified guidelines and reporting to superiors
  • Supporting DKV FLEET VIEW in tasks such as box ordering, returns handling, contract confirmations, deposit fees, ticket creation, research, and analyses

What Makes You Stand Out

We are looking for a highly skilled and experienced professional who possesses:

  • Qualified and completed commercial training
  • High affinity for sales, with initial experience in sales being desirable
  • Service-orientation and willingness to provide service
  • Open, positive communication behavior
  • Very good knowledge of MS Office products
  • Good knowledge of English
  • Good understanding of numbers, abstraction skills, and ideally experience with SAP R3 applications
  • Ability to work in a team, initiative, and commitment

Why DKV Mobility?

At DKV Mobility, we value teamwork, diversity, and inclusivity. We offer a dynamic and supportive work environment, flexible working models, and opportunities for professional growth and development. We are committed to sustainability and reducing our carbon footprint. Join us in our mission to become a leading provider of sustainable products and services in our industry.



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