Customer Service Representative

vor 3 Wochen


Schwalbach am Taunus, Hessen, Deutschland GULP – experts united Vollzeit

About the Role

We are seeking a highly skilled Customer Service Advisor to join our team at GULP – experts united. As a key member of our pharmacy support department, you will be responsible for providing exceptional customer service and support to assigned pharmacies.

Your Key Responsibilities

  • Provide advice and support to assigned pharmacies as the first point of contact in the back office
  • Manage and support customer contact through telephone, video conference, and email
  • Build and maintain strong customer relationships
  • Oversee order management and ensure seamless customer experience

What We Offer

  • Type of Employment: Full-time employment
  • Working Model: 40% home office / 60% presence in the office
  • Remuneration: Gross annual salary for new entrants: €51,853.50, Annual gross salary for experienced professionals: €60,021
  • Vacation: 30 days of vacation per year
  • Special Benefits: Special annual payments, Christmas bonus, subsidized canteen with vegan/veggie options, leisure opportunities, and more

Your Profile

  • Excellent communication skills in German, with the ability to express yourself convincingly and customer-oriented
  • Proven customer relationship management skills, with experience in establishing new and long-term customer relationships
  • Commercial training or equivalent experience

Join Our Team



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