Customer Service Team Lead

Vor 4 Tagen


Munich, Bayern, Deutschland Werfen Vollzeit

About the Role

We are seeking a highly skilled Customer Service Team Lead to join our team at Werfen. As a key member of our customer-facing team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.

Key Responsibilities

  • Lead a team of customer service representatives to achieve high levels of customer satisfaction and loyalty
  • Develop and implement customer service strategies to improve customer experience and retention
  • Collaborate with cross-functional teams to resolve customer complaints and issues
  • Monitor and analyze customer feedback to identify areas for improvement

Requirements

  • Proven experience in customer service leadership or management
  • Excellent communication and interpersonal skills
  • Ability to analyze complex customer issues and develop effective solutions
  • Strong problem-solving and decision-making skills

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


  • Munich, Bayern, Deutschland Werfen Vollzeit

    About the RoleWe are seeking a skilled Customer Service Team Lead to join our team at Werfen. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesLead a team of customer service representatives to achieve exceptional customer...


  • Munich, Bayern, Deutschland Werfen Vollzeit

    About the RoleWe are seeking a skilled Customer Service Team Lead to join our team at Werfen. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesLead a team of customer service representatives to achieve exceptional customer...


  • Munich, Bayern, Deutschland MYPOSTER Vollzeit

    Customer Service Team Leader (m/w/d)MYPOSTER is a thriving E-Commerce enterprise in the Premium Digital Printing sector, employing over 350 individuals since its inception. We are in search of a Customer Service Team Leader for full-time or part-time roles.Why Work With Us?Elevate our customer service team to new heightsEnjoy a vibrant and high-standard work...


  • Munich, Bayern, Deutschland MYPOSTER Vollzeit

    Customer Service Team Leader (m/w/d)MYPOSTER is a thriving E-Commerce enterprise in the Premium Digital Printing sector, boasting a workforce of over 350 since its inception. We are in search of a Customer Service Team Leader for full-time or part-time roles.Why Work With Us?Elevate our customer service team to new heightsEnjoy a dynamic and high-standard...


  • Munich, Bayern, Deutschland MYPOSTER Vollzeit

    Customer Service Team Leader (m/w/d)MYPOSTER is a thriving E-Commerce enterprise in the Premium Digital Printing sector, employing over 350 individuals since its inception. We are seeking a Customer Service Team Leader for full-time or part-time roles.Why Work With Us?Elevate our customer service departmentEnjoy a dynamic and high-standard work...


  • Munich, Bayern, Deutschland MYPOSTER Vollzeit

    Customer Service Team Leader (m/w/d)MYPOSTER is a thriving E-Commerce enterprise in the Premium Digital Printing sector, employing over 350 individuals since its inception. We are in search of a Customer Service Team Leader for full-time or part-time roles.Why Work With Us?Elevate our customer service team to new heightsEnjoy a dynamic and high-standard work...


  • Munich, Bayern, Deutschland MYPOSTER Vollzeit

    Customer Service Team Leader (m/w/d)MYPOSTER is a thriving E-Commerce enterprise in the Premium Digital Printing sector, employing over 350 professionals since its inception. We are in search of a Customer Service Team Leader for full-time or part-time roles.Why Work With Us?Elevate our customer service department to new heightsEnjoy a dynamic and...


  • Munich, Bayern, Deutschland MYPOSTER Vollzeit

    Customer Service Team Leader (m/w/d)MYPOSTER is a thriving E-Commerce enterprise specializing in Premium Digital Printing, employing over 350 professionals since its inception. We are seeking a Customer Service Team Leader for a full-time or part-time role.Why Work With Us?Elevate our customer service team to new heightsEnjoy a dynamic and high-standard work...


  • Munich, Bayern, Deutschland Werfen Vollzeit

    About the PositionWe are seeking a highly skilled Customer Service Team Lead to join our team at Werfen. As a key member of our customer-facing team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer service representatives to...


  • Munich, Bayern, Deutschland Werfen Vollzeit

    About the RoleWe are seeking a highly skilled Customer Service Team Lead to join our team at Werfen. As a key member of our customer-facing team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesLead a team of customer service representatives to...


  • Munich, Bayern, Deutschland Amazon TA Vollzeit

    Job Summary:The Delivery Station Liaison (DSL) team at Amazon TA provides exceptional customer service. As a Team Manager, you will lead a team of 15-25 DSL agents remotely, focusing on enhancing customer satisfaction and collaborating with stakeholders to resolve issues.Key Responsibilities:Lead a team of 15-25 DSL agents remotely, providing guidance and...


  • Munich, Bayern, Deutschland Amazon TA Vollzeit

    Job Summary:The Delivery Station Liaison (DSL) team at Amazon TA provides exceptional customer service. As a Team Manager, you will lead a team of 15-25 DSL agents remotely, focusing on enhancing customer satisfaction and collaborating with stakeholders to resolve issues.Key Responsibilities:Lead a team of 15-25 DSL agents remotely, providing guidance and...


  • Munich, Bayern, Deutschland Online-Company Vollzeit

    Position Title: Assistant Team Leader Customer ServiceCompany Overview: A prominent online enterprise recognized for its innovative solutions and commitment to customer satisfaction. The organization operates with a workforce exceeding 1000 individuals and serves a vast clientele of 15 million.Key Responsibilities:Assist existing Team Leaders while...


  • Munich, Bayern, Deutschland Lanes & Planes Vollzeit

    Position: Lead Customer Service Team at Travel & Beyond Are you prepared to introduce innovative concepts and propel our Customer Service Team to new heights? If so, you have found the perfect opportunity at Travel & Beyond. We are in search of an enthusiastic Lead Customer Service Team (m/f/d) to oversee our expanding Service Team. In this capacity, you...


  • Munich, Bayern, Deutschland Lanes & Planes Vollzeit

    Position: Lead Customer Service Team at Travel & Beyond Are you prepared to introduce innovative concepts and propel our Customer Service Team to new heights? If so, you have found the perfect opportunity at Travel & Beyond. We are in search of an enthusiastic Lead Customer Service Team (m/f/d) to oversee our expanding Service Team. In this capacity, you...


  • Munich, Bayern, Deutschland Online-Company Vollzeit

    Position Title: Team Leader Customer SupportCompany Overview: An innovative online company recognized for its commitment to customer satisfaction and operational excellence. With a robust workforce and a vast customer base, the company thrives in a fast-paced digital landscape.Key Responsibilities:Assist existing Team Leaders while preparing for a leadership...


  • Munich, Bayern, Deutschland Online-Company Vollzeit

    Position Title: Team Leader Customer SupportCompany Overview: An innovative organization based in Munich, employing over 1000 professionals and serving 15 million clients. Recognized for its vibrant workplace, agile methodologies, and ongoing product advancements.Key Responsibilities:Assist current Team Leaders while transitioning into a leadership...


  • Munich, Bayern, Deutschland MYPOSTER Vollzeit

    Customer Success Team Leader OpportunityWe are seeking a dedicated Customer Success Team Leader to enhance our customer service efforts at MYPOSTER. This role is ideal for individuals who are committed to providing outstanding customer support and thrive in a fast-paced environment.At MYPOSTER, we specialize in high-quality digital printing and are focused...


  • Munich, Bayern, Deutschland MYPOSTER Vollzeit

    Opportunity for a Customer Success Team LeaderWe are seeking a dedicated Customer Success Team Leader to enhance our customer support operations at MYPOSTER. This role is ideal for individuals who are committed to providing outstanding customer experiences and wish to contribute to a thriving organization.At MYPOSTER, we specialize in high-quality digital...


  • Munich, Bayern, Deutschland CHECK24 Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Team Leader to join our Customer Service team at CHECK24, a leading online comparison platform for car insurance. As a Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesLead a...