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Customer Service Team Leader

vor 2 Monaten


Munich, Bayern, Deutschland MYPOSTER Vollzeit
Customer Service Team Leader (m/w/d)

MYPOSTER is a thriving E-Commerce enterprise in the Premium Digital Printing sector, employing over 350 individuals since its inception. We are in search of a Customer Service Team Leader for full-time or part-time roles.

Why Work With Us?
  • Elevate our customer service team to new heights
  • Enjoy a vibrant and high-standard work atmosphere
  • Experience flat hierarchies and straightforward communication
  • Be part of a profitable family-owned business
  • Receive regular feedback and opportunities for professional growth
  • Participate in various team-building events and employee perks
Your Key Responsibilities
  • Manage the customer service team to ensure exceptional customer satisfaction
  • Formulate customer service strategies and initiatives
  • Evaluate performance metrics and implement enhancements
  • Inspire and assist team members
  • Encourage team collaboration and inclusivity in remote work
Qualifications
  • Completed education or relevant degree
  • Proven experience in customer service and team leadership
  • Customer-focused and empathetic approach
  • Willingness to work in various locations
  • Fluent in both German and English

If you are prepared to enhance our customer service experience, we eagerly await your application.