German Speaking Customer Support Representative for Canon

vor 1 Tag


Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit

We are seeking a skilled German speaking customer support representative to join our team at Teleperformance Greece, collaborating with the renowned brand Canon. As a customer service expert, you will provide top-notch technical solutions and troubleshooting assistance to German-speaking customers inquiring about Canon's range of imaging products.

What You Will Do:
  • Communicate effectively with customers via phone, chat, and email to address their inquiries and resolve technical issues.
  • Track and follow cases to ensure timely and efficient resolution.
  • Maintain strong professional relationships with partners and exhibit empathy at all times.
  • Work towards achieving targets set by the client statement of work and internal objectives.
  • Answer customer inquiries, troubleshoot or escalate technical issues, and adhere to standard diagnostic procedures.
What We Offer:
  • A competitive monthly salary of approximately €22,500 (gross), plus two extra salaries per year.
  • A comprehensive relocation package, including flight ticket expenses, hotel accommodation, and support with the house searching process.
  • Health care benefits, numerous discounts, and opportunities for professional growth and development.
  • Full training by certified instructors and state-of-the-art premises offering a great working environment.

This is an excellent opportunity to advance your career, develop strong experience and skills, and represent one of the world's biggest brands while being part of a company that fosters diversity and equal opportunities for all employees, regardless of gender, ethnicity, religion, culture, or age.



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