German Speaking Microsoft Representative
vor 1 Monat
Teleperformance Greece is seeking a talented German Speaking Microsoft Representative to join our team. As a representative, you will be the voice of Microsoft in Germany, Austria, and Switzerland, providing exceptional customer service and support.
We offer a competitive salary of $45,000 per year, plus 2 extra salaries per year, totaling $90,000. This is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide.
The successful candidate will have excellent communication skills in German, good command of English (B2+), sales experience with consumer products and services, technical research skills, advanced internet research skills, an empathetic soul, and a positive and adventurous attitude.
In this role, you will identify customers' needs and deliver appropriate solutions, including sales. You will guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner. You will also assist customers to place an order and related issues, answer customers' inquiries, troubleshoot or escalate technical issues that they face, and assist customers with account issues.
You will follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible. Your goal will be to turn every customer into a happy customer. You will exchange ideas and solutions with your colleagues and enjoy your time in Greece.
We offer complete support to help you ease your relocation to Greece, including flight tickets expenses, hotel accommodation, and support with the house searching process. We also offer healthcare benefits, numerous other discounts, full training by certified instructors, professional growth & development opportunities, special events, community & social responsibility initiatives, free online Greek language courses, and state-of-the-art premises with relaxing break areas.
Greece has an enviable history and culture, climate, and cuisine - and yet, the cost of living is among the lowest in Europe. No wonder Greece is a popular destination for tourists and expats alike. If you are thinking about relocating and wondering about the cost of living in Greece, we encourage you to explore further.
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