Customer Service Coordinator
vor 14 Stunden
We are seeking a highly skilled Customer Service Coordinator to join our team at DNV in Hamburg, Germany.
The ideal candidate will be responsible for securing contracts with our existing customers, including:
- Managing a permanently assigned international customer base
- Implementing certification processes on schedule and smoothly
- Preparing and following up on certification audits, including travel planning and booking
- Providing customer support, auditor, and technical expert liaison
- Creating certificates and performing administrative tasks
As a Customer Service Coordinator, you will be part of our Customer Service Team and report to the Customer Service Manager. Our high professional standards and sustainable approach ensure a forward-thinking work environment, with opportunities for continued development.
DNV is an Equal Opportunity Employer and values diversity in the workplace. We invite you to be part of our diverse team.
Requirements:
- Professional experience in medical devices, either in certification or at a manufacturer
- Service-minded, customer-oriented, and positive attitude
- Team player with problem-solving skills and ability to manage multiple tasks
- Ability to work in an IT environment and experience with MS Office applications
- Fluent English and German language skills
- Bachelor's degree is an asset
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