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Portuguese Customer Experience and Content Management Internship

vor 1 Monat


Berlin, Berlin, Deutschland Juvigo GmbH Vollzeit
About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Experience and Content Management Intern. As a key member of our team, you will be responsible for providing exceptional customer service, managing bookings, and creating and implementing an effective SEO strategy.

Your Responsibilities
  • Provide exceptional customer service to clients via phone, email, or WhatsApp, addressing inquiries and resolving issues promptly.
  • Manage bookings efficiently and proactively, ensuring a smooth and flawless process.
  • Collaborate with the marketing team to create and implement an effective SEO strategy, focusing on Portuguese language content.
  • Create and manage Portuguese content for our website, working closely with our content team.
Requirements
  • Fluency in Portuguese and very good command of English.
  • Knowledge of other languages, such as German, Dutch, Spanish, French, or Italian, is a plus.
  • Strong attention to detail and perfect grammar.
  • Motivation to generate awareness for our product and brand.
  • Ability to work well-structured and goal-oriented.
About Juvigo

Juvigo is Europe's most comprehensive booking platform for holiday camps and youth trips, and one of the fastest-growing tourism companies in Europe. Our international team is located in Berlin Kreuzberg, and we are characterized by our growing diversity and constant professionalism.