IT Support Specialist
vor 3 Wochen
Job Title: IT Support Specialist
Job Summary: We are seeking a highly skilled IT Support Specialist to join our team at EuroCollab GmbH. The successful candidate will be responsible for providing technical support and troubleshooting software and hardware problems faced by users.
Key Responsibilities:
- Provide technical support and troubleshooting for software and hardware problems
- Work together with IT staff members to resolve issues
- Install and configure computer hardware, operating systems, and applications
- Provide excellent user experience
- Respond within agreed time limits to call-outs
Requirements:
- Good practical knowledge of MS-Applications, desktop/laptops (Windows / MAC), printers, WiFi, and network technology
- Mobile technology
- LAN & WAN Technologies
- Additional Knowledge required: Knowledge of Change Management Process
About EuroCollab GmbH: EuroCollab GmbH is a leading provider of IT services and consulting. We are committed to delivering high-quality solutions to our clients and end-users.
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