Aktuelle Jobs im Zusammenhang mit IT Support Specialist - Berlin, Berlin - EuroCollab GmbH
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IT Support Specialist
vor 1 Monat
Job Summary
We are seeking a skilled IT Support Specialist to join our team at EuroCollab GmbH. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients and end-users.
Key Responsibilities
- Provide technical support and troubleshooting for software and hardware issues
- Collaborate with internal IT staff to resolve complex technical issues
- Install and configure computer hardware, operating systems, and applications
- Deliver excellent customer experience through seamless operations
- Drive efficiencies through process improvements, training, and change management
Requirements
- 4+ years of help desk technician/client services experience
- 2-3+ years of ServiceDesk plus for ticket resolution
- Strong analytical and critical thinking skills
- Good practical knowledge of MS-Applications, desktop/laptops, printers, WiFi, and network technology
- Additional knowledge of Change Management Process
What We Offer
A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.