Customer Care Professional
Vor 2 Tagen
We are MARINGO Computers GmbH, a leading provider of innovative commercial software solutions for small and medium-sized businesses, seeking a dedicated Customer Care Professional to join our team. Based in Cologne, Germany, we foster a collaborative work environment that values employee growth and satisfaction.
As a Customer Care Professional, you will be responsible for delivering exceptional customer service to our global client base, ensuring timely and effective resolution of technical issues related to SAP Business One and MARIProject. Your primary tasks will include handling customer inquiries via phone, email, or online channels, analyzing and resolving technical problems, and collaborating with internal teams to identify areas for process improvement.
The successful candidate will possess a solid understanding of IT systems management and business operations, along with excellent communication and interpersonal skills. Fluency in German and English is a must, both written and spoken. In return, we offer a competitive salary range of €40,000 - €55,000 per year, a comprehensive benefits package, and opportunities for career advancement in a dynamic industry.
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