Product Owner for Customer Portal

Vor 5 Tagen

Köln, Nordrhein-Westfalen, Deutschland Placetel Vollzeit
Job Description

We are seeking an experienced Product Owner to join our Marketing and Digital team at Placetel. As a key member of our team, you will be responsible for driving the digital product management and constant improvement of our E-Commerce websites in our B2B SaaS portfolio.

Main Responsibilities:

  • Lead all digital product management efforts for our Customer Portal for our core product.
  • Operational responsibility for the management, optimization, and further improvement of our customer portal.
  • Ensure web design, coding, and content improve both search engine visibility and conversion of website traffic into leads and orders.
  • Optimize conversion rates by implementing outstanding conversion strategies and customer conversion journeys.
  • Understand key partners of our e-commerce offerings and build feature roadmaps and execute against them.
  • Cooperate with supply chain, legal, and finance to set up, maintain, and optimize state-of-the-art e-commerce processes.
  • Closely collaborate with product marketing, eCommerce management, online marketing, and sales.
  • Build and execute a vision for our digital sales strategy and the look & feel of our e-commerce sites.
  • Handle a network of agencies (Design, UX) and internal resources (e.g., technical SEO, Web Developers, Designers) and prepare roadmaps and resource planning.

Requirements:

  • Bachelor's or Master's degree in economics, computer science, marketing, communication, or a relevant field.
  • At least 5 years of professional experience as a digital product manager or product owner in E-Commerce or similar projects.
  • Proven track record of leading high-scale website projects.
  • A sound mix of strong conceptual, analytical, and creative capabilities.
  • Highly organized with excellent project management skills.
  • Experience in running a network of agencies and cooperating with marketing specialists and internal resources (e.g., technical SEO, content managers, web developers).
  • Afinity for data-driven and goal-oriented decision-making.
  • Demonstrated success in driving rapid growth.
  • Ability to understand business needs, translate them into technical requirements, and deliver helpful solutions with a strong customer-focused attitude.
  • Great communication skills with the ability to balance attention to detail with swift execution and build comprehensive reports.
  • Native German speaker and proficient in English (both orally and in writing).

Why Join Us?

  • Work on exciting and challenging projects in a rapidly growing company with advanced digital processes within the marketing team.
  • A young and highly motivated team of digital professionals that collaborates across disciplines and shapes the business communication of tomorrow.
  • Flat hierarchies, a lot of freedom and responsibility in your work, and a secure job in a forward-thinking company.
  • A remote-first working environment with flexible working hours to ensure an optimal work-life balance.
  • Extensive training and development opportunities to enhance your professional and personal skills.
  • Central location of our office in Cologne's Südstadt, modern workspaces, and high-quality technical equipment. Water, coffee, and fresh fruit as much as you like.
  • An open, collegial atmosphere and regular team events.

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