German Language Customer Support Specialist in Malta

vor 16 Stunden


Köln, Nordrhein-Westfalen, Deutschland Cross Border Talents Vollzeit

We are seeking a German-Speaking Customer Support Agent to join our team in sunny Malta. This full-time position offers a hybrid working model, giving you the flexibility to work from home while collaborating with a dynamic team.

Your work will play a key role in ensuring a safe and supportive online environment, helping prevent scams, fraud, and harmful activities that protect millions of users worldwide.

As a customer support specialist, your main responsibilities will include responding to customer queries and complaints via email, moderating and reviewing content on digital marketplaces, and helping protect online users from fraud and inappropriate content.

To be successful in this role, you should have native German language skills, a good command of English, and EU citizenship or a valid work permit for Malta. You should also have a detail-oriented mindset with excellent decision-making skills and a proactive attitude.

The benefits of this role include:

  • A competitive salary of approximately €25,000 per year
  • Holiday bonus: A generous annual holiday bonus
  • Flexible shifts: Work morning or late shifts that fit your lifestyle
  • Relocation support: We'll help you move to Malta smoothly before starting
  • Performance bonuses: Be rewarded for team success with regular performance-based incentives
  • Career growth: Benefit from professional development opportunities and a clear path for advancement

This is an excellent opportunity for anyone who is passionate about languages and customer support, and wants to make a positive impact in the digital space.



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