Customer Service Representative for a New Product

vor 3 Wochen

Dortmund, Nordrhein-Westfalen, Deutschland CHECK24 Vollzeit

Customer Service Representative for a New Product

About the Role:

  • This is an entry-level position that requires a commercial background and previous experience in customer service or customer contact.

Key Responsibilities:

  • Provide exceptional customer support and create a unique customer experience.
  • Assist with administrative tasks and data management.
  • Act as a liaison between customers and product management team for feedback.
  • Contribute to company success by bringing new ideas and optimizing work processes.

What We Offer:

  • A stable company with a start-up culture.
  • Thorough training and development opportunities.
  • A relaxed work environment with various perks.
  • Team building activities and events.
  • A convenient office location with transportation options.

Requirements:

  • Completed training in a commercial field.
  • Previous experience in customer service or customer contact.
  • Professional demeanor, strong communication skills, and customer-oriented mindset.
  • Empathy, openness to customer needs, and solution-oriented approach.
  • Fluent in German.

Company Overview:

As a leading online company and Germany's largest comparison portal, we are committed to customer satisfaction and innovative solutions. Our new product 'SteuerCHECK' aims to revolutionize tax returns in the industry.

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