Customer Service Representative

vor 2 Wochen

Dortmund, Nordrhein-Westfalen, Deutschland Cross Border Talents Vollzeit
Customer Service Representative

At Cross Border Talents, we are seeking a highly skilled and multilingual Customer Service Representative to join our team in Lisbon, Portugal. As a Customer Service Representative, you will be responsible for providing exceptional customer support in German through phone, email, and chat.

Key Responsibilities:
  • Provide customer support in German to ensure high levels of customer satisfaction.
  • Efficiently handle customer inquiries and issues in a professional and courteous manner.
  • Educate customers on product features and services to enhance their satisfaction.
  • Maintain high standards of service quality and ensure customer satisfaction.
Requirements:
  • Valid work permit in Portugal (residence card or EU ID).
  • At least 1 year of experience in Customer Support (preferred).
  • Proficient in German (C1 level) and English (B2 level).
Benefits:
  • Competitive salary with language premium.
  • Performance-based bonuses.
  • Comprehensive health insurance.
  • Transportation bonus.
  • Paid training programs.
  • Meal allowance.

As a Customer Service Representative at Cross Border Talents, you will have the opportunity to work with a diverse range of customers and products, and to develop your skills and knowledge in customer service and support.

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