Customer Support Specialist for Innovative Product
vor 2 Monaten
Position: Junior Client Service Representative for a New Solution
Overview:
- Entry-level opportunity
About the Role:
Become a part of a prominent online enterprise and Germany's foremost comparison platform as a Junior Client Service Representative. Our commitment to client satisfaction and cutting-edge solutions distinguishes us in the market. With our latest offering 'SteuerCHECK,' we aspire to transform the tax return process in the region.
If you are enthusiastic about initiating or progressing your career in client service, we invite you to consider this position at Verbraucherportal Deutschland GmbH, a subsidiary of the CHECK24 Group.
Qualifications:
- Completed vocational training in a commercial sector
- Prior experience in client service or customer interaction
- Professional demeanor, excellent communication abilities, and a client-focused approach
- Empathy, receptiveness to client needs, and a solution-driven mindset
- Fluency in German
Key Responsibilities:
- Deliver client support through phone and email channels
- Create an exceptional client experience and contribute to organizational success
- Assist with administrative duties and data management tasks
- Serve as a liaison between clients and the product management team for feedback
- Propose innovative ideas and enhance operational processes
What We Provide:
- Stable organization with a start-up atmosphere
- Comprehensive training and professional development opportunities
- Casual work environment with various benefits
- Team-building activities and events
- Convenient office location with accessible transportation options
Application Process:
Interested candidates are encouraged to submit their applications through our online platform.
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