Customer Support Specialist for Innovative Product
vor 2 Monaten
Position Title: Junior Customer Service Representative for a New Product
Overview:
- Entry-level opportunity
About the Role:
We are a prominent online platform and Germany's leading comparison portal, seeking a Junior Customer Service Representative. Our commitment to customer satisfaction and innovative approaches distinguishes us in the market. With our latest offering, 'SteuerCHECK,' we aspire to transform the tax return process in the region.
If you are enthusiastic about launching or progressing your career in customer service, we invite you to consider this position with Verbraucherportal Deutschland GmbH, a part of the CHECK24 Group.
Qualifications:
- Completed vocational training in a commercial sector
- Prior experience in customer service or client interaction
- Professional attitude, excellent communication abilities, and a customer-focused approach
- Empathy, responsiveness to customer needs, and a solution-driven mindset
- Fluency in German is essential
Key Responsibilities:
- Deliver customer assistance through phone and email channels
- Create exceptional customer experiences and contribute to the overall success of the organization
- Support administrative duties and manage data effectively
- Serve as a liaison between customers and the product management team for valuable feedback
- Propose innovative ideas and enhance operational processes
What We Provide:
- A stable organization with a dynamic start-up culture
- Comprehensive training and professional development opportunities
- A relaxed work atmosphere with various employee benefits
- Team-building initiatives and social events
- Accessible office location with convenient transport links
Application Process:
We encourage interested candidates to submit their applications through our online platform.
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