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Sales Support Specialist
vor 2 Monaten
About VELUX Group
VELUX Group is a leading international manufacturer of skylights and roof windows, offering a wide range of products that enable people to enjoy natural light and fresh air in their homes and workplaces.
Job Summary
We are seeking a highly motivated and organized Sales Support Specialist to join our team in Hamburg. As a Sales Support Specialist, you will play a key role in supporting our sales team by providing excellent customer service, processing orders, and analyzing sales data to identify trends and opportunities for improvement.
Key Responsibilities
- Provide exceptional customer service to internal and external customers, responding to inquiries and resolving issues in a timely and professional manner.
- Process orders and manage inventory levels to ensure timely delivery of products to customers.
- Analyze sales data to identify trends and opportunities for improvement, and make recommendations to the sales team to increase sales and revenue.
- Collaborate with the sales team to develop and implement sales strategies and tactics to achieve business objectives.
- Develop and maintain relationships with customers, suppliers, and other stakeholders to ensure smooth business operations.
Requirements
- High school diploma or equivalent required; degree in business, marketing, or a related field preferred.
- Minimum 2 years of experience in sales support or a related field.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, sales teams, and other stakeholders.
- Strong analytical and problem-solving skills, with the ability to analyze data and make recommendations to improve sales and revenue.
- Proficient in Microsoft Office, with experience in sales software and data analysis tools a plus.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional growth and development, including training and education programs.
- A dynamic and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional customer service.
- The chance to work with a leading international manufacturer of skylights and roof windows, with a strong commitment to innovation and customer satisfaction.
