Customer Success and Business Development Manager

vor 3 Wochen

Munich, Bayern, Deutschland Certivity Vollzeit
About the Role

We are seeking a highly skilled Customer Success and Business Development Manager to join our team at Certivity in Munich.

Your Mission

As a key member of our team, you will be responsible for:

  • Driving Business Growth: Support our team in business development and customer success initiatives.
  • Customer Onboarding: Guide customers through the onboarding process with our Certivity platform.
  • Troubleshooting: Troubleshoot issues experienced by customers and provide timely resolutions.
  • Project Management: Work closely with high-level customer contacts to prepare and deliver projects to success.
  • Process Improvement: Implement key processes and influence the growth of Certivity.
  • Expansion: Work on the expansion of Certivity into new areas.
Your Profile

This role is perfect for individuals with:

  • 2-3 years of experience in a similar role, preferably in a fast-paced environment.
  • A high level of ownership and responsibility for projects.
  • A strong analytical mindset and problem-solving skills.
  • Excellent communication skills to work with different teams and stakeholders.
  • Fluency in English (company language) and German.
Why Certivity?

Certivity is a young and dynamic team of highly skilled domain experts working on innovative RegTech software. Our solution will shape and define the term 'RegTech' as we develop a completely new product for the highly complex and not yet digitized environment of product regulations. Our primary focus is the automotive industry, with options to expand to many other domains as well. Our B2B cloud platform bundles all relevant tasks for compliance with vehicle regulations and laws.

What We Offer

We offer a range of benefits, including:

  • Fair compensation.
  • Flexible working schedules with hybrid work arrangements.
  • Stock options to share in our company's success.
  • A mission-driven startup culture in a comfortable environment.
  • A diverse team, welcoming and always willing to help.
  • Free drinks and snacks in our Munich office.
  • Regular team events and social activities.

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