Operations Manager NOC

vor 2 Stunden

Essen, Nordrhein-Westfalen, Deutschland E Drive GmbH Vollzeit
About E.ON Drive GmbH

E.ON Drive GmbH is a leading provider of e-mobility solutions in Germany, offering a range of services to support individuals and companies in their transition to electric vehicles. Our mission is to make e-mobility accessible and convenient for everyone.

Your Role

We are seeking an experienced Operations Manager NOC to join our team in Essen, Germany. As a key member of our operations team, you will be responsible for ensuring the stability and smooth operation of our high-power charging network for a large OEM customer. Your primary focus will be on the German market, where you will work closely with our field service partners to ensure a seamless customer experience.

Key Responsibilities
  • Manage and maintain our DC charger infrastructure to ensure optimal performance and customer satisfaction
  • Document, analyze, and resolve customer requests in a timely and professional manner
  • Collaborate with our field service partners to ensure effective issue resolution and customer communication
  • Develop and implement strategies to improve service quality and operational efficiency
  • Contribute to the growth and development of our e-mobility business
Requirements
  • University degree in electrical engineering or a related field
  • Proven experience in the e-mobility industry or customer services
  • Initial experience in DC infrastructure operations
  • Excellent problem-solving and communication skills
  • Ability to work collaboratively in a team environment
What We Offer

We offer a dynamic and inclusive work environment, with opportunities for professional growth and development. Our benefits package includes:

  • Flexible working hours and remote work options
  • Modern and agile work environment
  • Personal growth and development opportunities
  • Family-friendly policies and support
  • Full board and various health offers
  • Corporate benefits and employee discounts
Join Our Team

We are committed to diversity and inclusion, and welcome applications from all qualified candidates. If you are passionate about e-mobility and have the skills and experience to succeed in this role, we encourage you to apply.

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