Support Specialist for Technical Solutions

vor 3 Wochen


Rottenburg an der Laaber, Bayern, Deutschland Somfy GmbH Vollzeit

Somfy GmbH stands at the forefront of drive and control technology, specializing in solutions for shutters, sun protection systems, and gates. Our offerings cater to both residential and commercial markets. The key elements driving our remarkable growth include our commitment to high-quality, innovative products, a clear competitive edge, strategic expansion into new customer segments, and, most importantly, our dedicated workforce. Become a valued member of Somfy and contribute to our mission.

We are currently seeking a
Technical Support Specialist to enhance our team. In this role, you will be responsible for providing exceptional support to our clients, ensuring they receive the highest level of service and assistance with our products. Your expertise will help resolve technical inquiries and enhance customer satisfaction.

Key Responsibilities:
1. Deliver outstanding technical support to customers.
2. Troubleshoot and resolve product-related issues.
3. Collaborate with other departments to improve service delivery.
4. Maintain accurate records of customer interactions.

Qualifications:
- Strong technical knowledge and problem-solving skills.
- Excellent communication abilities.
- Experience in customer support or a related field is preferred.

Join us in shaping the future of home and commercial automation.

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