Aktuelle Jobs im Zusammenhang mit Werkstudent Customer Experience Manager - Hamburg, Hamburg - EOS Deutscher Inkasso-Dienst
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Customer Experience Manager
vor 4 Wochen
Hamburg, Hamburg, Deutschland Hapag-Lloyd AG VollzeitAbout Hapag-LloydHapag-Lloyd is a leading liner shipping company with a fleet of 287 modern container ships and a container capacity of 3.2 million TEU. The company has around employees and 400 offices in 139 countries, offering fast and reliable connections between more than 600 ports worldwide.Your Responsibilities:As a Customer Experience Manager, you...
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Customer Experience Manager
vor 4 Wochen
Hamburg, Hamburg, Deutschland Hapag-Lloyd AG VollzeitAbout Hapag-LloydHapag-Lloyd is a leading liner shipping company with a fleet of 287 modern container ships and a container capacity of 3.2 million TEU. The company has around employees and 400 offices in 139 countries, offering fast and reliable connections between more than 600 ports worldwide.Your Responsibilities:As a Customer Experience Manager, you...
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Customer Experience Specialist
vor 2 Wochen
Hamburg, Hamburg, Deutschland Maersk VollzeitCustomer Experience SpecialistMaersk is seeking a Customer Experience Specialist to manage end-to-end customer experience within the assigned scope in SCM, in compliance with relevant company procedures and agreements with customer. The ideal candidate will have a strong understanding of logistics and customer service, with the ability to prioritize tasks...
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Customer Experience Manager
vor 4 Wochen
Hamburg, Hamburg, Deutschland Hapag-Lloyd AG VollzeitAbout Hapag-Lloyd AGHapag-Lloyd AG is a leading liner shipping company with a fleet of 287 modern container ships and a container capacity of 3.2 million TEU. The company has around employees and 400 offices in 139 countries.Job SummaryWe are seeking a highly skilled Customer Experience Manager to support various projects related to our Hapag-Lloyd 2030...
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Customer Experience Manager
vor 4 Wochen
Hamburg, Hamburg, Deutschland Hapag-Lloyd AG VollzeitAbout Hapag-Lloyd AGHapag-Lloyd AG is a leading liner shipping company with a fleet of 287 modern container ships and a container capacity of 3.2 million TEU. The company has around employees and 400 offices in 139 countries.Job SummaryWe are seeking a highly skilled Customer Experience Manager to support various projects related to our Hapag-Lloyd 2030...
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Customer Experience Manager
vor 4 Wochen
Hamburg, Hamburg, Deutschland Hapag-Lloyd AG VollzeitAbout Hapag-LloydHapag-Lloyd is a leading liner shipping company with a fleet of 287 modern container ships and a container capacity of 3.2 million TEU. The company has around employees and 400 offices in 139 countries, offering fast and reliable connections between more than 600 ports worldwide.Your Responsibilities:As a Customer Experience Manager, you...
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Customer Experience Specialist
vor 1 Monat
Hamburg, Hamburg, Deutschland Maersk VollzeitJob Title: Customer Experience AgentMaersk is seeking a highly skilled Customer Experience Agent to join our team. As a Customer Experience Agent, you will be responsible for delivering exceptional customer experiences across our logistics operations.Key Responsibilities:Manage end-to-end customer portfolios, with a focus on transportation management and...
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Customer Experience Specialist
vor 1 Monat
Hamburg, Hamburg, Deutschland Maersk VollzeitJob Title: Customer Experience AgentMaersk is seeking a highly skilled Customer Experience Agent to join our team. As a Customer Experience Agent, you will be responsible for delivering exceptional customer experiences across our logistics operations.Key Responsibilities:Manage end-to-end customer portfolios, with a focus on transportation management and...
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Customer Experience Manager
vor 4 Wochen
Hamburg, Hamburg, Deutschland Hapag-Lloyd AG VollzeitAbout Hapag-LloydHapag-Lloyd is a leading liner shipping company with a fleet of 287 modern container ships and a container capacity of 11.9 million TEU. The company has around employees and 400 offices in 139 countries, ensuring fast and reliable connections between more than 600 ports worldwide.Your Responsibilities:As a Customer Experience Manager, you...
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Customer Experience Manager
vor 4 Wochen
Hamburg, Hamburg, Deutschland Hapag-Lloyd AG VollzeitAbout Hapag-LloydHapag-Lloyd is a leading liner shipping company with a fleet of 287 modern container ships and a container capacity of 11.9 million TEU. The company has around employees and 400 offices in 139 countries, ensuring fast and reliable connections between more than 600 ports worldwide.Your Responsibilities:As a Customer Experience Manager, you...
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Customer Experience Manager
vor 3 Wochen
Hamburg, Hamburg, Deutschland Hapag-Lloyd AG VollzeitAbout Hapag-LloydHapag-Lloyd is a leading liner shipping company with a fleet of 287 modern container ships and a container capacity of 3.2 million TEU. The company has around employees and 400 offices in 139 countries, offering fast and reliable connections between more than 600 ports worldwide.Your Responsibilities:As a Customer Experience Manager, you...
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Customer Experience Manager
vor 3 Wochen
Hamburg, Hamburg, Deutschland Hapag-Lloyd AG VollzeitAbout Hapag-LloydHapag-Lloyd is a leading liner shipping company with a fleet of 287 modern container ships and a container capacity of 3.2 million TEU. The company has around employees and 400 offices in 139 countries, offering fast and reliable connections between more than 600 ports worldwide.Your Responsibilities:As a Customer Experience Manager, you...
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Customer Experience Manager
vor 3 Wochen
Hamburg, Hamburg, Deutschland Hapag-Lloyd AG VollzeitAbout Hapag-LloydHapag-Lloyd is a leading liner shipping company with a fleet of 287 modern container ships and a vessel capacity of 2.2 million TEU. The company has around 13,500 employees and 400 offices in 139 countries. Hapag-Lloyd offers a range of services, including liner shipping, terminal and infrastructure management, and logistics.Job...
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Customer Experience Specialist
vor 4 Wochen
Hamburg, Hamburg, Deutschland Maersk VollzeitCustomer Experience PartnerMaersk is seeking a Customer Experience Partner to join our SCM team in Hamburg or Bremen. As a key member of our commercial organization, you will be responsible for delivering exceptional customer experiences across our global network.Key Responsibilities:Manage end-to-end SCM customer portfolios, focusing on transportation...
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Customer Experience Specialist
vor 4 Wochen
Hamburg, Hamburg, Deutschland Maersk VollzeitCustomer Experience PartnerMaersk is seeking a Customer Experience Partner to join our SCM team in Hamburg or Bremen. As a key member of our commercial organization, you will be responsible for delivering exceptional customer experiences across our global network.Key Responsibilities:Manage end-to-end SCM customer portfolios, focusing on transportation...
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Customer Experience Specialist
vor 3 Wochen
Hamburg, Hamburg, Deutschland Maersk VollzeitCustomer Experience PartnerMaersk is seeking a Customer Experience Partner to join our team in Hamburg or Bremen. As a key member of our SCM organization, you will be responsible for delivering exceptional customer experiences across our global network.Key Responsibilities:Manage end-to-end SCM customer portfolios, focusing on transportation management and...
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Customer Experience Specialist
vor 3 Wochen
Hamburg, Hamburg, Deutschland Maersk VollzeitCustomer Experience PartnerMaersk is seeking a Customer Experience Partner to join our team in Hamburg or Bremen. As a key member of our SCM organization, you will be responsible for delivering exceptional customer experiences across our global network.Key Responsibilities:Manage end-to-end SCM customer portfolios, focusing on transportation management and...
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Customer Experience Specialist
vor 2 Wochen
Hamburg, Hamburg, Deutschland Maersk VollzeitAt Maersk, we are redefining the boundaries of possibility in integrated logistics. As a Customer Experience Consultant, you will be part of a great diverse team that works together to shape the future of global trade and logistics.Key ResponsibilitiesOwns and manages the customer experienceHas responsibility for end-to-end customer experience and inland...
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Product Manager
vor 3 Wochen
Hamburg, Hamburg, Deutschland ABOUT YOU VollzeitWe are seeking a skilled Product Manager to lead the development of our customer experience in our apps and website. As a key member of our App & Web Team, you will work closely with developers and UX/UI designers to own new feature launches from start to finish.Key Responsibilities:Product Improvement & Feature Delivery: Identify opportunities to enhance...
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Customer Experience Specialist
vor 2 Wochen
Hamburg, Hamburg, Deutschland Maersk VollzeitAbout the Role:We are seeking a highly skilled Customer Experience Specialist to join our team at Maersk. As a key member of our commercial organization, you will be responsible for managing end-to-end customer experience within the assigned scope in SCM, in compliance with relevant company procedures and agreements with customers.Key Responsibilities:Manage...
Werkstudent Customer Experience Manager
vor 2 Monaten
Wir suchen einen motivierten Werkstudenten, der sich für die Kundenorientierung und die Gestaltung von Customer Journeys begeistert. Als Teil des Teams "Customer Experience" bei EOS Deutscher Inkasso-Dienst wirst du eine zentrale Rolle bei der Gestaltung von Kundenkontakten und der Optimierung unserer Kommunikationsstrategien spielen.
AufgabenAls Werkstudent wirst du in verschiedenen Bereichen mitarbeiten:
- Inhalte und Kommunikation: Du unterstützt bei der Erstellung und Gestaltung von Inhalten für verschiedene Kundenkanäle und hilfst dabei, unsere Kommunikationsstrategien zu optimieren.
- Customer Journey und Strategie: Du analysierst die Customer Journey über verschiedene Touchpoints und hilfst dabei, Strategien zu entwickeln, um die Kundenzufriedenheit und -bindung zu erhöhen.
- Markt- und Wettbewerbsbeobachtung: Du beobachtest den Markt sowie unsere Wettbewerber und unterstützt das Team bei der Ableitung von Maßnahmen für unsere Marketing- und Kundenkommunikation.
- Zusammenarbeit und Konsistenz: Du arbeitest eng mit verschiedenen Abteilungen zusammen, um eine konsistente und effektive Kundenerfahrung zu gewährleisten.
- Monitoring und Reporting: Du hilfst bei der Überprüfung der Effektivität unserer Kommunikation anhand von Kennzahlen und Monitorings.
Wir suchen nach einem motivierten und engagierten Werkstudenten, der:
- im Bereich Marketing, Kommunikation oder Betriebswirtschaft studiert.
- erste Erfahrungen im Bereich Customer Experience, Marketing oder Kommunikation hat.
- ausgeprägte Kommunikationsfähigkeiten und die Fähigkeit, effektiv im Team zu arbeiten, besitzt.
- ein Teamplayer-Mindset mit hoher Eigeninitiative und Lernbereitschaft hat.
- fließende Deutschkenntnisse in Wort und Schrift besitzt.
Als Teil des Teams "Customer Experience" bei EOS Deutscher Inkasso-Dienst bieten wir dir:
- flexible Arbeitszeit mit Gleitzeit und Freizeitausgleich.
- zentralem Standort in Nähe zum HBF & Alster.
- Corporate Benefits und Personalrabatt.
- Hybrides Arbeiten mit teilweise remote Arbeitsmöglichkeiten.
- Networking & Events mit Meetups, Afterworks & internem Austausch.
