Customer Experience Specialist
vor 2 Wochen
Maersk is seeking a Customer Experience Partner to join our team in Hamburg or Bremen. As a key member of our SCM organization, you will be responsible for delivering exceptional customer experiences across our global network.
Key Responsibilities:- Manage end-to-end SCM customer portfolios, focusing on transportation management and financial operations.
- Develop and maintain strong relationships with internal and external stakeholders, including GSC teams, operations, and European customer stakeholders.
- Streamline financial operations processes, ensuring consistent handling and improved techniques.
- Identify areas for improvement and implement process enhancements.
- Proven customer experience knowledge in the logistics sector, with a strong understanding of financial acumen.
- Proactive approach, with excellent human relationship skills and a passion for working with customers.
- Ability to manage multiple stakeholders across regions and functions.
- Continuous improvement mindset, with a focus on process optimization.
- Strong communication skills in English, with German language skills a plus.
- A dynamic, high-impact environment with opportunities for growth and development.
- Multi-stakeholder management at different levels and in different functions.
- The ability to drive transformation and realize Maersk's vision of being the integrator of container logistics.
- A great team culture with people from multiple countries and varied experiences.
- A competitive salary, flexible working hours, and access to internal training opportunities.
- A performance-oriented but collaborative team environment.
- Benefits like bike leasing, capital forming, health club allowance, and annual leave allowance.
Maersk is committed to a diverse and inclusive workplace, and we welcome applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
-
Customer Experience Specialist
vor 1 Woche
Hamburg, Hamburg, Deutschland Maersk VollzeitCustomer Experience SpecialistMaersk is seeking a Customer Experience Specialist to manage end-to-end customer experience within the assigned scope in SCM, in compliance with relevant company procedures and agreements with customer. The ideal candidate will have a strong understanding of logistics and customer service, with the ability to prioritize tasks...
-
Customer Experience Specialist
vor 1 Woche
Hamburg, Hamburg, Deutschland Maersk VollzeitAbout the Role:We are seeking a highly skilled Customer Experience Specialist to join our team at Maersk. As a key member of our commercial organization, you will be responsible for managing end-to-end customer experience within the assigned scope in SCM, in compliance with relevant company procedures and agreements with customers.Key Responsibilities:Manage...
-
Customer Experience Specialist
vor 1 Monat
Hamburg, Hamburg, Deutschland Maersk VollzeitJob Title: Customer Experience AgentMaersk is seeking a highly skilled Customer Experience Agent to join our team. As a Customer Experience Agent, you will be responsible for delivering exceptional customer experiences across our logistics operations.Key Responsibilities:Manage end-to-end customer portfolios, with a focus on transportation management and...
-
Customer Experience Specialist
vor 1 Monat
Hamburg, Hamburg, Deutschland Maersk VollzeitJob Title: Customer Experience AgentMaersk is seeking a highly skilled Customer Experience Agent to join our team. As a Customer Experience Agent, you will be responsible for delivering exceptional customer experiences across our logistics operations.Key Responsibilities:Manage end-to-end customer portfolios, with a focus on transportation management and...
-
Customer Experience Specialist
Vor 7 Tagen
Hamburg, Hamburg, Deutschland Maersk VollzeitJob SummaryMaersk is seeking a highly skilled Customer Experience Specialist to join our team in Hamburg or Bremen. As a key member of our SCM organization, you will be responsible for managing end-to-end customer portfolios, with a focus on transportation management and financial operations.Key Responsibilities• Manage a wide range of stakeholders across...
-
Customer Experience Specialist
Vor 7 Tagen
Hamburg, Hamburg, Deutschland Maersk VollzeitJob Title: Customer Experience ConsultantAbout the Role:At Maersk, we are redefining the boundaries of possibility through innovation and transformation. As a Customer Experience Consultant, you will play a key role in setting new standards for efficiency, sustainability, and excellence.Key Responsibilities:- Collaborate with cross-functional teams to...
-
Customer Experience Specialist
Vor 7 Tagen
Hamburg, Hamburg, Deutschland Maersk VollzeitAt Maersk, we are redefining the boundaries of possibility in integrated logistics. As a Customer Experience Consultant, you will be part of a great diverse team that works together to shape the future of global trade and logistics.Key ResponsibilitiesOwns and manages the customer experienceHas responsibility for end-to-end customer experience and inland...
-
Customer Experience Specialist
vor 3 Wochen
Hamburg, Hamburg, Deutschland Maersk VollzeitCustomer Experience PartnerMaersk is seeking a Customer Experience Partner to join our SCM team in Hamburg or Bremen. As a key member of our commercial organization, you will be responsible for delivering exceptional customer experiences across our global network.Key Responsibilities:Manage end-to-end SCM customer portfolios, focusing on transportation...
-
Customer Experience Specialist
vor 3 Wochen
Hamburg, Hamburg, Deutschland Maersk VollzeitCustomer Experience PartnerMaersk is seeking a Customer Experience Partner to join our SCM team in Hamburg or Bremen. As a key member of our commercial organization, you will be responsible for delivering exceptional customer experiences across our global network.Key Responsibilities:Manage end-to-end SCM customer portfolios, focusing on transportation...
-
Customer Experience Specialist
vor 1 Monat
Hamburg, Hamburg, Deutschland Maersk VollzeitAbout the RoleWe are seeking a highly skilled Customer Experience Partner to join our SCM team in Hamburg or Bremen. As a key member of our commercial organization, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesManage end-to-end SCM customer portfolios, with a focus on transportation...
-
Customer Experience Specialist
vor 1 Monat
Hamburg, Hamburg, Deutschland Maersk VollzeitAbout the RoleWe are seeking a highly skilled Customer Experience Partner to join our SCM team in Hamburg or Bremen. As a key member of our commercial organization, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesManage end-to-end SCM customer portfolios, with a focus on transportation...
-
Customer Experience Specialist
vor 2 Monaten
Hamburg, Hamburg, Deutschland Alnatura VollzeitJoin Our Team as a Bio Sales AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Bio Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service and promoting our range of organic products.Key Responsibilities:Provide expert advice and guidance to...
-
Customer Experience Specialist
vor 2 Monaten
Hamburg, Hamburg, Deutschland Alnatura VollzeitJoin Our Team as a Bio Sales AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Bio Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service and promoting our range of organic products.Key Responsibilities:Provide expert advice and guidance to...
-
Customer Experience Specialist
vor 4 Wochen
Hamburg, Hamburg, Deutschland Maersk VollzeitAbout MaerskMaersk is a global leader in integrated logistics, with a rich history of innovation and transformation that spans over a century. Our company has consistently pushed the boundaries of what is possible, setting new standards for efficiency, sustainability, and excellence in the industry.Our ValuesWe believe in the power of diversity,...
-
Customer Experience Specialist
vor 4 Wochen
Hamburg, Hamburg, Deutschland Maersk VollzeitAbout MaerskMaersk is a global leader in integrated logistics, with a rich history of innovation and transformation that spans over a century. Our company has consistently pushed the boundaries of what is possible, setting new standards for efficiency, sustainability, and excellence in the industry.Our ValuesWe believe in the power of diversity,...
-
Customer Experience Specialist
vor 4 Wochen
Hamburg, Hamburg, Deutschland Maersk VollzeitAbout the RoleWe are seeking a highly skilled Customer Experience Partner to join our team in Hamburg or Bremen office. As a key member of our SCM team, you will be responsible for managing end-to-end customer portfolios, with a focus on transportation management and financial operations.Key ResponsibilitiesManage a wide range of stakeholders across GSC...
-
Customer Experience Specialist
vor 4 Wochen
Hamburg, Hamburg, Deutschland Maersk VollzeitAbout the RoleWe are seeking a highly skilled Customer Experience Partner to join our team in Hamburg or Bremen office. As a key member of our SCM team, you will be responsible for managing end-to-end customer portfolios, with a focus on transportation management and financial operations.Key ResponsibilitiesManage a wide range of stakeholders across GSC...
-
Customer Experience Specialist
vor 2 Monaten
Hamburg, Hamburg, Deutschland Scotch & Soda VollzeitAbout Scotch & SodaWe are a global fashion brand that celebrates individuality and self-expression. Our mission is to create unique and authentic products that inspire our customers to be their best selves.Our StoresOur stores are designed to be a haven for customers to explore and discover new styles. As a Sales Associate, you will be the face of our brand,...
-
Customer Experience Specialist
vor 2 Monaten
Hamburg, Hamburg, Deutschland Scotch & Soda VollzeitAbout Scotch & SodaWe are a global fashion brand that celebrates individuality and self-expression. Our mission is to create unique and authentic products that inspire our customers to be their best selves.Our StoresOur stores are designed to be a haven for customers to explore and discover new styles. As a Sales Associate, you will be the face of our brand,...
-
User Experience Specialist
vor 4 Wochen
Hamburg, Hamburg, Deutschland Hamburger Verkehrsverbund GmbH VollzeitUser Experience SpecialistWe are looking for a skilled User Experience Specialist to join our team at Hamburger Verkehrsverbund GmbH. As a key member of our Multi Channel Marketing team, you will be responsible for creating seamless and intuitive experiences for our customers.Key Responsibilities:Develop and implement user-centered design solutions for our...
