Customer Success Manager: German Speaking

vor 3 Wochen


Hamburg, Hamburg, Deutschland RoomRaccoon Vollzeit

We are seeking a highly skilled Customer Success Manager to join our team in Germany. As a German speaking professional, you will be responsible for driving customer satisfaction, retention, and growth in the DACH region.

Your key responsibilities will include:

  • Developing and executing strategies to improve customer experience and satisfaction
  • Building strong relationships with key stakeholders and customers
  • Identifying and pursuing new business opportunities and revenue streams
  • Collaborating with cross-functional teams to drive business growth and expansion

Requirements:

  • 3+ years of experience in customer success or a related field
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced, dynamic environment
  • Fluency in German and English

Benefits:

  • Competitive salary and bonus structure
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

About us:

RoomRaccoon is a leading provider of hotel management systems, empowering hoteliers to run their properties more effectively. We are a fast-growing company with a global presence, and we are looking for talented professionals to join our team.

Our mission is to revolutionize the hotel industry by providing innovative solutions that meet the evolving needs of hoteliers. We are committed to excellence, innovation, and customer satisfaction, and we are looking for like-minded professionals to join our team.

As a Customer Success Manager at RoomRaccoon, you will have the opportunity to work with a talented team of professionals, drive business growth and expansion, and make a meaningful impact on the hotel industry.



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