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Customer Service Representative

vor 2 Monaten


Dortmund, Nordrhein-Westfalen, Deutschland TTI Vollzeit

Grow with Us

As a leading global distributor of electronic components, TTI, Inc., a Berkshire Hathaway company, is dedicated to exceeding customer expectations every day.

About the Role:

We are seeking a highly motivated and customer-focused individual to join our TTI Sales Team in Holzwickede. As a Customer Service Representative, you will be responsible for providing exceptional support to our customers and internal teams.

Key Responsibilities:

  • Support the internal team in processing customer orders, including coordinating deliveries and resolving any issues that may arise.
  • Act as a liaison between customers and internal teams, providing timely and accurate information to ensure seamless communication.
  • Develop and maintain strong relationships with customers, understanding their needs and preferences to deliver tailored solutions.
  • Collaborate with cross-functional teams to resolve customer complaints and issues in a timely and professional manner.

Requirements:

  • Previous experience in customer service or a related field is highly desirable.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proficiency in MS Office applications and English language skills are essential.

What We Offer:

  • A long-term career opportunity with a dynamic and expanding company.
  • A competitive salary and benefits package, including 30 days of annual leave and a 13th month payment.
  • A flexible working arrangement, allowing for a healthy work-life balance.
  • A range of employee benefits, including a company fitness program, bike leasing option, and tax-advantaged leasing of electronic devices.
  • Opportunities for professional development and growth within the company.