Operations Director for EMEA Region

vor 4 Wochen


Köln, Nordrhein-Westfalen, Deutschland Two Circles Vollzeit
Operations Lead for EMEA Region

We are Two Circles, a four-time Sports Agency of the Year, specializing in sports marketing and data technology. Our team of over 700 professionals is based across EMEA, APAC, and North America. We work with over 250 sports properties, including the Premier League, NFL, F1, FIFA, World Rugby, IOC, Wimbledon, and Juventus.

As a key member of our Operations team, you will support the Group Executive Director of EMEA in running effective and robust client processes. You will work closely with the EMEA leadership team to monitor and measure delivery excellence, including client satisfaction. Your responsibilities will include overseeing contract negotiations, ensuring collaboration across key global client projects, and implementing new platforms and technologies.

Key responsibilities include:
  • Supporting the Group Executive Director of EMEA in running effective and robust client processes
  • Working with the EMEA leadership team to monitor and measure delivery excellence, including client satisfaction
  • Overseeing contract negotiations
  • Ensuring collaboration across key global client projects
  • Implementing new platforms and technologies
  • Leadership and group resourcing team to capacity plan
  • Working closely with the Leadership and Finance team to track, protect, and grow margin
  • Using strategic and problem-solving ability to identify operational inefficiencies and drive change where needed
  • Supporting the marketing & communications team in the development and creation of EMEA appropriate news
  • Supporting our Strategy Operations team in the development and execution of client-focused programmes
  • Contributing to the development and implementation of HR policies, procedures, and best practices
  • Developing clear career pathways for employees working in EMEA
  • Partnering with the Talent team in the running of effective, robust, and unbiased recruitment processes


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