Service Delivery Account Manager

Vor 5 Tagen

Berlin, Berlin, Deutschland Infoplus Technologies UK Limited Vollzeit
Job Description

As a Service Delivery Account Manager at Infoplus Technologies UK Limited, you will be responsible for the day-to-day delivery management of programs and projects throughout their lifecycle. Your goal will be to ensure a consistent high standard of excellence and program delivery.

Key Responsibilities:
  • Deliver managed services and coordinate between multiple service lines and their deliverables.
  • Manage and deliver large product engineering programs or cloud-based implementation programs.
  • Apply Agile/Delivery Management principles and processes, including SCRUM and SaFE Agile practices.
  • Use hard data and engineering metrics to make and support decisions.
  • Anticipate bottlenecks, provide escalation management, and balance business needs versus technical constraints.
  • Prepare management reporting, track profitability, and manage delivery teams.

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