Account Delivery Manager
vor 1 Tag
Join N Consulting Global as we seek a seasoned Account Service Delivery Manager to lead our client-facing teams in delivering exceptional program outcomes.
Key Responsibilities:
- Oversee day-to-day delivery management across the program lifecycle, ensuring a high standard of excellence and program delivery.
- Coordinate between multiple service lines and their deliverables, with a focus on Managed Services.
- Drive technology initiatives to enhance end-to-end customer experience.
- Define program governance controls, manage program budget, and perform cost and productivity analyses.
- Anticipate bottlenecks, provide escalation management, and balance business needs with technical constraints.
- Manage expectations and communication with senior customer stakeholders regarding program progress and key decisions.
- Drive effective teamwork across geos, with strong communication and collaboration skills.
- Prepare management reporting, track profitability, and quality, and manage delivery teams.
- Prior onsite experience in European clients is a plus.
Requirements:
- Experience delivering large Product Engineering programs or Cloud-based implementations.
- Proficient knowledge of Agile/Delivery Management principles and processes.
- Ability to use hard data and engineering metrics to make and support decisions.
About N Consulting Global:
N Consulting Global is a leading consulting firm dedicated to delivering exceptional program outcomes. We are committed to excellence and innovation in our services.
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