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Service Delivery Account Manager

vor 2 Monaten

Berlin, Berlin, Deutschland N Consulting Global Vollzeit
Job Title: Service Delivery Account Manager

At N Consulting Global, we are seeking a highly skilled Service Delivery Account Manager to join our team. As a key member of our delivery team, you will be responsible for ensuring the successful delivery of our programs and projects.

Key Responsibilities:

  • Deliver high-quality programs and projects on time, within budget, and to the satisfaction of our clients.
  • Manage and coordinate multiple service lines and their deliverables, including support, development, and business process services.
  • Develop and implement delivery management strategies to ensure excellence and consistency across all programs and projects.
  • Collaborate with cross-functional teams to identify and mitigate risks, and to develop and implement mitigation plans.
  • Provide regular reporting and updates to stakeholders on program and project progress, including profitability and quality metrics.

Requirements:

  • Proven experience in delivery management, with a strong track record of delivering high-quality programs and projects.
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.
  • Strong analytical and problem-solving skills, with the ability to identify and mitigate risks.
  • Proficient knowledge of Agile and delivery management principles and processes, including Scrum and SAFE Agile practices.
  • Ability to use data and metrics to inform decision-making and drive business outcomes.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

Language: German is a must.