Offboarding Specialist
vor 4 Wochen
Job Summary
The Offboarding Specialist is responsible for managing all employee exits for Remotes external employees, focusing on legal compliance and providing excellent customer service. This role is part of the larger Employee Lifecycle team, contributing to process improvements and initiatives aligned with Remotes strategic goals and values.
Key Responsibilities
- Manage and resolve end-to-end employee exits across multiple international jurisdictions, prioritizing a superior offboarding experience for Remotes clients and their employees.
- Provide sound guidance and manage clients' requests on various HR matters, including but not limited to termination, resignation, and transfer procedures, employment contracts, and redundancy processes, ensuring legal compliance and best practices.
- Lead and facilitate meetings with clients and external employees, including but not limited to workforce reduction consultation meetings, administrative hearings, negotiations in separations and settlements, providing guidance on terminations, and delivering termination outcomes.
- Influence and negotiate positive outcomes in complex terminations, balancing multiple stakeholders with competing interests.
- Liaise with and coordinate various internal and external stakeholders to ensure compliance in offboarding activities and audits, including but not limited to payroll, legal counsel, government bodies, and trade unions.
- Draft, tailor, and administer all termination and supplementary documents with accuracy and attention to detail, ensuring employee records are maintained with strict adherence to privacy and confidentiality regulations.
- Process offboarding on Remotes internal HRIS platform, collaborating with various internal stakeholders, such as Customer Success, Legal, Payroll, Benefits, Time and Attendance, amongst other verticals, to ensure all aspects of the employee exit are administered correctly and promptly.
- Be the subject-matter expert and respond to internal and external queries on all offboarding matters in conjunction with Lifecycles internal stakeholders.
- Actively identify opportunities for and contribute to process improvements, automation, product development, and overall customer and employee experience through the offboarding process.
Requirements
- Experience as a HR Advisor or HR Business Partner, with generalist HR competencies and exposure across the employee lifecycle.
- Proven experience with a strong background in managing voluntary and involuntary exits (terminations) with care, sensitivity, and legal compliance; and providing comprehensive HR support and guidance on employment laws and regulations, spanning various jurisdictions.
- Ability to interpret and apply industrial instruments, analyze complex HR issues, undertake research, provide practical solutions, and effectively communicate recommendations to clients and internal stakeholders when operating in ambiguous and unfamiliar environments.
- Excellent communication, influencing, conflict management, and negotiation skills, with the ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality.
- Business-level (advanced) proficiency in written and spoken English, with additional languages considered a plus.
- Aptitude and appetite to innovate and optimize processes, continuously identifying and implementing opportunities for automation and championing best practices.
- Efficiency in operations, with an awareness of the importance of thorough record-keeping and data integrity.
- Tech-savvy, with the ability to successfully collaborate asynchronously on various tools, and adapt to new and evolving systems.
- Ability to work autonomously and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities. Willingness to work flexible hours as needed.
- Proactive and self-motivated with a strong sense of ownership and accountability.
What We Offer
- Competitive salary range: $33,000 USD to $70,000 USD.
- Unlimited personal time off (minimum 4 weeks).
- Quarterly company-wide day off for self-care.
- Flexible working hours.
- 16 weeks paid parental leave.
- Mental health support services.
- Stock options.
- Learning budget.
- Home office budget and IT equipment.
- Budget for local in-person social events or co-working spaces.
How You'll Plan Your Day (and Life)
We work async at Remote, which means you can plan your schedule around your life (and not around meetings). You will be empowered to take ownership and be proactive. When in doubt, you will default to action instead of waiting. Your life-work balance is important, and you will be encouraged to put yourself and your family first, and fit work around your needs.
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