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Customer Service Representative

vor 2 Monaten


MünchenFlughafen, Deutschland EP-S Deutschland GmbH Vollzeit
Job Opportunity at EP-S Deutschland GmbH

We are seeking a reliable and motivated individual to join our team as a Check-in Agent in a part-time capacity. As a Check-in Agent, you will be responsible for checking in passengers and their luggage, assigning seats, and issuing boarding passes.

Key Responsibilities:

  • Check in passengers and their luggage, ensuring accurate and efficient processing
  • Assign seats and issue boarding passes, maintaining a high level of customer satisfaction
  • Verify travel documents and visas, ensuring compliance with regulations
  • Coordinate the boarding process, ensuring a smooth and efficient experience for passengers
  • Handle lost luggage and damage claims, providing excellent customer service

Requirements:

  • Excellent communication and interpersonal skills
  • High level of proficiency in German and English, both written and verbal
  • Experience with computer systems and technology
  • Ability to work flexible hours, including weekends and holidays
  • Service-oriented and customer-focused mindset

Benefits:

  • Unlimited contract in part-time capacity (80 hours per month, with option for additional hours)
  • Competitive salary (approximately €1,300-€1,500 net per month)
  • Payment of overtime, night shift, and holiday premiums
  • Annual leave and Christmas bonus
  • Free work attire and transportation reimbursement
  • Guaranteed employment with our client

About EP-S Deutschland GmbH:

We are a leading provider of personnel services, with over 20 years of experience in the industry. Our mission is to deliver exceptional service to our clients and employees, while fostering a culture of fairness, competence, and modernity.

We offer a range of job opportunities across various industries and sectors, providing our employees with exciting projects, diverse development opportunities, and personalized support.