Customer Trainer
vor 3 Stunden
About Intuitive
At Intuitive, we are united behind our mission: to advance the world of minimally invasive care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
We are a pioneer and market leader in robotic-assisted surgery, committed to fostering an inclusive and diverse team. Our team members are passionate about making a difference and are grounded in integrity, with a strong capacity to learn and the energy to get things done.
Job Description
The Customer Trainer will report directly to the Senior Manager or Training Manager for their region. This training professional will deliver da Vinci System technology training and facilitate surgeon-led training for surgeons, first assistants, and OR staff from a variety of surgical specialties.
Key Responsibilities
- Conduct da Vinci and Ion training programs for surgeons, physicians, and their care teams at designated training centers and remote centers
- Lead and support Specialized training programs and Society events
- Conduct surveys to gather data and measure program effectiveness
- Act as subject matter expert for internal projects, as needed
- Develop training materials and protocols
- Support training research initiatives
- Train the sales force to conduct in-services and system technology skills development activities with customers on new and established products
- Occasional support of the da Vinci System in a hospital operating room
- Support da Vinci Surgical System troubleshooting and maintenance at the training center
- Manage training center logistics, inventory, and training calendars
- Maintain all capital equipment, including cleaning and sterilization of instruments and accessories
- Support positive relationships between external training center personnel and ISI management
- Contribute to the organization's quarterly goal achievements
- Develop competency in da Vinci System and Ion Technology, da Vinci System applications and advanced technology, OR Efficiency, and Training Pathway process
- Act as a Medical Device Consultant (Medizinprodukteberater) in Austria and Germany, after appropriate training, as per legal requirement
Requirements
- Professional Training experience preferred
- Clinical and/or operating room experience preferred
- High capacity and excellent problem-solving skills
- Solid organizational skills and ability to operate independently
- Professional work ethic
- Solution-oriented
- Excellent oral and written communication skills
- Strong interpersonal skills
- Knowledge of adult learning principles preferred
- High capacity to learn in a fast-paced environment
- Medical-device experience preferred
- Commitment to self-development
- Ability to work in a team environment
- Ability to be flexible with hours of operation
-
Customer Trainer
Vor 6 Tagen
Freiburg, Baden-Württemberg, Deutschland Intuitive VollzeitAbout IntuitiveAt Intuitive, we're driven by a shared mission: to empower healthcare professionals to deliver life-enhancing care through innovative technology and expertise.We're a pioneer in robotic-assisted surgery, and our team is united by a passion for making a difference. With over 25 years of experience, we've worked with hospitals and care teams...
-
Customer Trainer
Vor 6 Tagen
Freiburg, Baden-Württemberg, Deutschland Intuitive VollzeitAbout IntuitiveAt Intuitive, we're driven by a shared mission: to empower healthcare professionals to deliver life-enhancing care through innovative technology and expertise.We're a pioneer in robotic-assisted surgery, and our team is united by a passion for making a difference. With over 25 years of experience, we've worked with hospitals and care teams...
-
Customer Trainer
Vor 7 Tagen
Freiburg, Baden-Württemberg, Deutschland Intuitive Surgical Vollzeit{"h3": "Job Summary"} The Customer Trainer will play a critical role in delivering da Vinci System technology training and facilitating surgeon-led training for surgeons, first assistants, and OR staff from various surgical specialties. This training professional will report directly to the Senior Manager or Training Manager for their region and be actively...
-
Customer Trainer
Vor 7 Tagen
Freiburg, Baden-Württemberg, Deutschland Intuitive Surgical Vollzeit{"h3": "Job Summary"} The Customer Trainer will play a critical role in delivering da Vinci System technology training and facilitating surgeon-led training for surgeons, first assistants, and OR staff from various surgical specialties. This training professional will report directly to the Senior Manager or Training Manager for their region and be actively...
-
Customer Trainer
vor 3 Wochen
Freiburg, Baden-Württemberg, Deutschland Intuitive Surgical VollzeitAbout the RoleThe Customer Trainer will play a critical role in delivering da Vinci System technology training and facilitating surgeon-led training for surgeons, first assistants, and OR staff from various surgical specialties. This training professional will report directly to the Senior Manager or Training Manager for their region and be actively involved...
-
Customer Trainer
Vor 5 Tagen
Freiburg, Baden-Württemberg, Deutschland Intuitive VollzeitAbout IntuitiveAt Intuitive, we are united behind our mission: to advance the world of minimally invasive care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.We strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with...
-
Customer Trainer
Vor 5 Tagen
Freiburg, Baden-Württemberg, Deutschland Intuitive VollzeitAbout IntuitiveAt Intuitive, we are united behind our mission: to advance the world of minimally invasive care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.We strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with...
-
Customer Trainer
vor 2 Wochen
Freiburg, Baden-Württemberg, Deutschland Intuitive VollzeitAbout IntuitiveAt Intuitive, we are united behind our mission: to revolutionize minimally invasive care through innovative technology and expertise. Our team is dedicated to advancing the world of healthcare, and we're looking for talented individuals to join us in this mission.Job SummaryThe Customer Trainer will play a critical role in delivering da Vinci...
-
Customer Trainer
vor 2 Wochen
Freiburg, Baden-Württemberg, Deutschland Intuitive VollzeitAbout IntuitiveAt Intuitive, we are united behind our mission: to revolutionize minimally invasive care through innovative technology and expertise. Our team is dedicated to advancing the world of healthcare, and we're looking for talented individuals to join us in this mission.Job SummaryThe Customer Trainer will play a critical role in delivering da Vinci...
-
Customer Trainer
vor 2 Wochen
Freiburg, Baden-Württemberg, Deutschland Intuitive Surgical VollzeitAbout the RoleThe Customer Trainer will play a critical role in delivering da Vinci System technology training and facilitating surgeon-led training for surgeons, first assistants, and OR staff from various surgical specialties. This training professional will report directly to the Senior Manager or Training Manager for their region and be actively involved...
-
Customer Trainer
vor 2 Wochen
Freiburg, Baden-Württemberg, Deutschland Intuitive Surgical VollzeitAbout the RoleThe Customer Trainer will play a critical role in delivering da Vinci System technology training and facilitating surgeon-led training for surgeons, first assistants, and OR staff from various surgical specialties. This training professional will report directly to the Senior Manager or Training Manager for their region and be actively involved...
-
Customer Onboarding Specialist
vor 2 Wochen
Freiburg, Baden-Württemberg, Deutschland REALWORLD ONE VollzeitAbout the RoleWe are seeking a highly skilled Customer Onboarding Manager to join our team at REALWORLD ONE. As a key member of our implementation team, you will be responsible for onboarding customers and ensuring the successful rollout of our virtual reality solutions.Your ResponsibilitiesAct as the implementation specialist to onboard customers and...
-
Customer Onboarding Specialist
vor 2 Wochen
Freiburg, Baden-Württemberg, Deutschland REALWORLD ONE VollzeitAbout the RoleWe are seeking a highly skilled Customer Onboarding Manager to join our team at REALWORLD ONE. As a key member of our implementation team, you will be responsible for onboarding customers and ensuring the successful rollout of our virtual reality solutions.Your ResponsibilitiesAct as the implementation specialist to onboard customers and...
-
Customer Onboarding Specialist
Vor 4 Tagen
Freiburg, Baden-Württemberg, Deutschland REALWORLD ONE VollzeitCustomer Onboarding ManagerRealworld One is seeking a highly skilled Customer Onboarding Manager to join our team in Germany. As a key member of our implementation team, you will be responsible for onboarding customers and ensuring the successful rollout of our virtual reality solutions.Your Responsibilities:Act as the implementation specialist to onboard...
-
Customer Onboarding Specialist
Vor 4 Tagen
Freiburg, Baden-Württemberg, Deutschland REALWORLD ONE VollzeitCustomer Onboarding ManagerRealworld One is seeking a highly skilled Customer Onboarding Manager to join our team in Germany. As a key member of our implementation team, you will be responsible for onboarding customers and ensuring the successful rollout of our virtual reality solutions.Your Responsibilities:Act as the implementation specialist to onboard...
-
Senior Customer Implementation Manager
vor 2 Wochen
Freiburg, Baden-Württemberg, Deutschland REALWORLD ONE VollzeitAbout the RoleWe are seeking a highly skilled Senior Customer Implementation Manager to join our team at REALWORLD ONE. As a key member of our implementation team, you will be responsible for onboarding customers and successfully rolling out our virtual reality solutions.Your ResponsibilitiesAct as the implementation specialist to onboard customers and...
-
Senior Customer Implementation Manager
vor 2 Wochen
Freiburg, Baden-Württemberg, Deutschland REALWORLD ONE VollzeitAbout the RoleWe are seeking a highly skilled Senior Customer Implementation Manager to join our team at REALWORLD ONE. As a key member of our implementation team, you will be responsible for onboarding customers and successfully rolling out our virtual reality solutions.Your ResponsibilitiesAct as the implementation specialist to onboard customers and...
-
Customer Onboarding Specialist
vor 3 Wochen
Freiburg, Baden-Württemberg, Deutschland REALWORLD ONE VollzeitAbout Realworld OneRealworld One is a global leader in enterprise virtual and augmented reality solutions, focusing on the life science industries. Our customers include several major, well-known companies that are leveraging VR and AR to transform the way they work, learn, and research.Job SummaryWe are seeking a talented Customer Onboarding Manager to join...
-
Customer Onboarding Specialist
vor 2 Wochen
Freiburg, Baden-Württemberg, Deutschland REALWORLD ONE VollzeitAbout Realworld OneRealworld One is a global leader in enterprise virtual and augmented reality solutions, focusing on the life science industries. Our customers include several major, well-known companies that are leveraging VR and AR to transform the way they work, learn, and research.Job SummaryWe are seeking a talented Customer Onboarding Manager to join...
-
Senior Customer Implementation Manager
Vor 5 Tagen
Freiburg, Baden-Württemberg, Deutschland REALWORLD ONE VollzeitJob Title: Senior Customer Implementation ManagerRealworld One is seeking a highly skilled Senior Customer Implementation Manager to join our team in Germany. As a key member of our implementation team, you will be responsible for onboarding customers and successfully rolling out our virtual reality solutions.Your Responsibilities:Act as the implementation...
