Customer Trainer
vor 4 Wochen
About Intuitive
We are a pioneer and market leader in robotic-assisted surgery, committed to making a difference in the world of minimally invasive care. Our mission is to expand the potential of physicians to heal without constraints through ingenuity and intelligent technology.
Job Description
The Customer Trainer will report directly to the Senior Manager or Training Manager for their region. This training professional will deliver da Vinci System technology training and facilitate surgeon-led training for surgeons, first assistants, and OR staff from a variety of surgical specialties.
Key Responsibilities
- Conduct da Vinci and Ion training programs for surgeons, physicians, and their care teams at designated training centers and remote centers
- Lead and support Specialized training programs and Society events
- Act as subject matter expert for internal projects, as needed
- Develop and maintain training materials and protocols
- Support training research initiatives and continuous improvement of training programs
- Train the sales force to conduct in-services and system technology skills development activities with customers on new and established products
- Occasional support of the da Vinci System in a hospital operating room
- Support da Vinci Surgical System troubleshooting and maintenance at the training center
- Manage training center logistics, inventory, and training calendars
- Contribute to the organization's quarterly goal achievements
Requirements
- Professional Training experience preferred
- Clinical and/or operating room experience preferred
- High capacity and excellent problem-solving skills
- Solid organizational skills and ability to operate independently
- Professional work ethic
- Solution-oriented
- Excellent oral and written communication skills
- Strong interpersonal skills
- Knowledge of adult learning principles preferred
- High capacity to learn in a fast-paced environment
- Medical-device experience preferred
- Commitment to self-development
- Ability to work in a team environment
- Ability to be flexible with hours of operation
Intuitive is an Equal Opportunity Employer
We offer equal employment opportunities to all qualified applicants and employees, regardless of ethnic origin, gender, pregnancy, sexual orientation, gender identity, national origin, skin color, age, religion, protected veteran status, disability status, genetic information, or any other status protected by applicable laws. We prohibit any form of discrimination and harassment.
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