Aktuelle Jobs im Zusammenhang mit Head of Customer Service Team Lead - Berlin, Berlin - Opteven Deutschland
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Head of Customer Service Team Lead
vor 4 Wochen
Berlin, Berlin, Deutschland Opteven Deutschland VollzeitJob Title: Head of Customer Service Team LeadOpteven Deutschland is seeking a highly skilled and experienced professional to lead our Customer Service team. As the Head of Customer Service Team Lead, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Lead and manage a team of customer service...
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Head of Customer Service Lead
vor 3 Wochen
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Head of Customer Service Director
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Customer Service Ambassador
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Head of Sales and Customer Success Operations
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Berlin, Berlin, Deutschland Aareon AG VollzeitAareon AG is a leading provider of SaaS solutions for the European property industry, digitising and connecting the industry and supporting clients in optimising processes and acting more sustainably. Our solutions address major challenges of our time, including climate change, housing shortage, and skills shortage.We value a working environment that...
Head of Customer Service Team Lead
vor 4 Wochen
Job Description:
As the Head of Customer Service, you will be responsible for leading a team of customer service representatives and ensuring that customers receive exceptional service. You will be the primary point of contact for customer inquiries and concerns, and will work closely with other departments to resolve issues and improve customer satisfaction.
Key Responsibilities:
- Lead a team of customer service representatives and provide guidance and support as needed
- Develop and implement customer service strategies to improve customer satisfaction and loyalty
- Work closely with other departments to resolve customer issues and improve overall customer experience
- Monitor and analyze customer feedback and make recommendations for improvement
- Develop and maintain relationships with customers and other stakeholders
Requirements:
- Leadership experience and ability to motivate and guide a team
- Excellent communication and interpersonal skills
- Ability to analyze complex customer issues and develop effective solutions
- Strong problem-solving and decision-making skills
- Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
About Opteven Deutschland:
Opteven Deutschland is a dynamic and growing company that is committed to providing exceptional customer service. We are looking for a highly motivated and experienced customer service professional to join our team and help us achieve our goals.
