Customer Experience Specialist

vor 3 Wochen

Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

As a key member of our Customer eXperience Group at DAVID Systems GmbH, you will be responsible for delivering exceptional customer support and service. Your primary goal will be to build and maintain strong relationships with our customers and partners, ensuring they receive high-quality results and achieve their goals.

Key Responsibilities
  • Engage with customers to understand their needs and preferences
  • Provide solution-oriented advice and support to end-users
  • Collaborate with stakeholders to resolve customer issues efficiently
  • Work closely with other departments and international partners to ensure seamless service delivery
Requirements
  • Completed studies in Media Technology, Computer Science, or equivalent work experience
  • Experience as a Support-, Service- or IT Specialist in a software company or media organization
  • Knowledge of technologies such as Radio/Broadcast Automation, Networking, SQL, and Cloud technologies
  • Self-motivation, solid time- and project management skills
  • Fluid written and verbal capabilities in English, other European languages desirable
  • Strong customer focus and willingness to travel on a regular basis
Benefits
  • Opportunity to become a recognized expert in the audio business
  • Exceptional autonomy to develop your abilities in an agile environment
  • Flexible working hours and a good work-life balance
  • A diverse company culture connected with major organizations worldwide
  • A leading company in the radio industry for over 30 years, privately owned with flat hierarchies
  • Modern business locations in Munich and Berlin, easily accessible by public transport or bicycle

We are looking forward to your application.

DAVID Systems GmbH is an enterprise software company renowned for its open, customizable, and scalable software for rich media workflows.

  • Customer Experience Specialist

    vor 1 Woche

    Munich, Bayern, Deutschland Westwing Group SE Vollzeit

    Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to join our team in Munich. As a key contact point for our Danish and Swedish customers, you will be responsible for providing exceptional support and resolving inquiries related to orders.Key ResponsibilitiesProvide premium customer experience through phone, email, and...

  • Customer Experience Specialist

    vor 4 Wochen

    Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Customer Care Specialist to join our team at DAVID Systems GmbH. As a key member of our Customer eXperience Group, you will be responsible for delivering exceptional customer service and support to our clients and partners.Key ResponsibilitiesEngage with customers to understand their needs and build long-term...

  • Customer Experience Specialist

    vor 4 Wochen

    Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Customer Care Specialist to join our team at DAVID Systems GmbH. As a key member of our Customer eXperience Group, you will be responsible for delivering exceptional customer service and support to our clients and partners.Key ResponsibilitiesEngage with customers to understand their needs and build long-term...

  • Customer Experience Specialist

    vor 4 Wochen

    Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Customer Care Specialist to join our team at DAVID Systems GmbH. As a key member of our Customer eXperience Group, you will be responsible for delivering exceptional customer support and service to our clients and partners.Key ResponsibilitiesEngage with customers to understand their needs and...

  • Customer Experience Specialist

    vor 4 Wochen

    Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Customer Care Specialist to join our team at DAVID Systems GmbH. As a key member of our Customer eXperience Group, you will be responsible for delivering exceptional customer support and service to our clients and partners.Key ResponsibilitiesEngage with customers to understand their needs and...

  • Customer Experience Specialist

    vor 4 Wochen

    Munich, Bayern, Deutschland Moovster Vollzeit

    {"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility with a sustainable lifestyle in mind. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your mission will be to consult with customers, provide top-notch assistance, and communicate...

  • Customer Experience Specialist

    vor 4 Wochen

    Munich, Bayern, Deutschland Moovster Vollzeit

    {"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility with a sustainable lifestyle in mind. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your mission will be to consult with customers, provide top-notch assistance, and communicate...

  • Customer Experience Specialist

    vor 1 Monat

    Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Customer Care Specialist to join our team at DAVID Systems GmbH. As a key member of our Customer eXperience Group, you will be responsible for servicing and supporting our customers and partners with high-quality results, building on already strong relationships.Key ResponsibilitiesEngage with...

  • Customer Experience Specialist

    vor 1 Monat

    Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Customer Care Specialist to join our team at DAVID Systems GmbH. As a key member of our Customer eXperience Group, you will be responsible for servicing and supporting our customers and partners with high-quality results, building on already strong relationships.Key ResponsibilitiesEngage with...

  • Customer Experience Specialist

    vor 4 Wochen

    Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

    Job Title: Customer Care SpecialistAs a key member of our Customer eXperience Group, you will play a vital role in servicing and supporting our customers and partners with high-quality results, building on already strong relationships. You will be responsible for ensuring our customers get the most out of our software, providing solution-oriented advice to...

  • Customer Experience Specialist

    vor 4 Wochen

    Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

    Job Title: Customer Care SpecialistAs a key member of our Customer eXperience Group, you will play a vital role in servicing and supporting our customers and partners with high-quality results, building on already strong relationships. You will be responsible for ensuring our customers get the most out of our software, providing solution-oriented advice to...

  • Customer Experience Specialist

    vor 4 Wochen

    Munich, Bayern, Deutschland Moovster Vollzeit

    About MoovsterWe are a technology startup in the field of mobility, spun off from BMW, with a passion for creating an outstanding customer experience. Our mission is to revolutionize urban mobility and make cities more sustainable.Job DescriptionWe are seeking a highly organized and efficient team player to join our multicultural team as a Customer...

  • Customer Experience Specialist

    vor 4 Wochen

    Munich, Bayern, Deutschland Moovster Vollzeit

    About MoovsterWe are a technology startup in the field of mobility, spun off from BMW, with a passion for creating an outstanding customer experience. Our mission is to revolutionize urban mobility and make cities more sustainable.Job DescriptionWe are seeking a highly organized and efficient team player to join our multicultural team as a Customer...

  • Customer Experience Specialist

    vor 4 Wochen

    Munich, Bayern, Deutschland Moovster Vollzeit

    About MoovsterWe're a passionate team at Moovster, driven by a vision for sustainable cities and a better quality of life for everyone. Our mission is to create a new mobility experience that supports a lifestyle of reduced CO2 emissions and improved air quality.Job DescriptionWe're seeking a highly organized and efficient individual to join our team as a...

  • Customer Experience Specialist

    vor 3 Wochen

    Munich, Bayern, Deutschland Moovster Vollzeit

    About the Role:We are seeking a highly organized and efficient Customer Experience Specialist to join our team at Moovster. As a key member of our operations team, you will play a crucial role in driving our customer success experience and ensuring our customers receive the best possible service.Key Responsibilities:Consult with customers via our help center...

  • Customer Experience Specialist

    vor 4 Wochen

    Munich, Bayern, Deutschland Moovster Vollzeit

    About MoovsterWe are a highly motivated multicultural team with a passion for technology, mobility, and a modern, sustainable lifestyle. Our mission is to create a new mobility experience that supports a sustainable lifestyle, reducing traffic jams, CO2 emissions, and improving air quality for everyone.Job DescriptionWe are seeking a highly organized and...

  • Customer Experience Specialist

    vor 4 Wochen

    Munich, Bayern, Deutschland Moovster Vollzeit

    About MoovsterWe are a highly motivated multicultural team with a passion for technology, mobility, and a modern, sustainable lifestyle. Our mission is to create a new mobility experience that supports a sustainable lifestyle, reducing traffic jams, CO2 emissions, and improving air quality for everyone.Job DescriptionWe are seeking a highly organized and...

  • Customer Experience Specialist

    vor 2 Wochen

    Munich, Bayern, Deutschland DAVID Systems GmbH Vollzeit

    Key Responsibilities:Deliver exceptional customer service and support to ensure high-quality relationships with customers and partners.Foster strong relationships with stakeholders to provide solution-oriented advice and resolve customer issues efficiently.Work collaboratively with other departments, international partners, and 3rd-party vendors to drive...

  • Customer Experience Communications Specialist

    vor 2 Wochen

    Munich, Bayern, Deutschland Mytheresa Vollzeit

    About the RoleWe are seeking a highly skilled Customer Experience Communications Specialist to join our team in Munich. As a key member of our Customer Experience team, you will be responsible for developing and implementing transactional communication strategies that align with our tone of voice, focusing on empathy and emotional resonance.Key...

  • Customer Experience Manager

    vor 3 Wochen

    Munich, Bayern, Deutschland Mytheresa Vollzeit

    About the RoleWe are seeking a highly skilled Customer Experience Manager - Communications Specialist to join our team at Mytheresa. As a key member of our Customer Experience team, you will be responsible for developing and implementing transactional communication strategies that align with our tone of voice, focusing on empathy and emotional resonance.Key...