Technical Support Specialist

Vor 6 Tagen


Frankfurt am Main, Hessen, Deutschland FLIR Systems GmbH Vollzeit
About the Role

We are seeking a highly skilled Technical Support Engineer to join our team at FLIR Systems GmbH. As a Technical Support Engineer, you will be responsible for providing technical assistance and support to our customers, ensuring they receive the best possible service and experience with our products.

Key Responsibilities
  • Provide technical support and assistance to customers via phone, email, and other communication channels
  • Troubleshoot and resolve technical issues with our products and services
  • Collaborate with cross-functional teams to identify and resolve technical issues
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with industry trends and emerging technologies
Requirements
  • Bachelor's degree in a relevant field (e.g. computer science, engineering, etc.)
  • 2+ years of experience in technical support or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong technical skills and knowledge of our products and services
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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